Deleting incidents

If your profile gives you permission to delete incidents, the Delete button is enabled on the ribbon. When you delete an incident, you permanently remove it from the knowledge base.

To delete an incident:

1	To delete an incident when the incident is open, press the Delete button.

Or

To delete an incident from an incidents report, right-click the incident and select Delete>Incident.

2	Click the Yes button to delete the incident.

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