Take advantage of half-day, hands-on post conference workshops on the afternoon of October 8th! RightNow Education
Services will be offering three informative half-day sessions on:
- RightNow Chat
- Customer Portal Studio - Designer Overview
- Advanced Analytics
Not only will you receive guided instruction from a training expert,
but you'll have the opportunity to interact with product managers and
other key players. Space is limited, so sign up now!
Note: Computers will not be provided. Please bring your laptop.
Register Now as these workshops are almost sold out!
RightNow Chat Workshop
Date: Wednesday, October 8th
Time: 1:30 p.m. - 6:00 p.m.
Cost: $350 per attendee
Location: The Broadmoor, Room TBD
Limited to 20 attendees.
Everything you wanted to know about RightNow Chat and more! Attend
this hands-on workshop to learn about topics such as administrative
requirements, deploying proactive chat in RightNow web pages,
configuration settings, chat best practices, chat workspace
configurations, and new chat features.
Customer Portal Studio - Designer Overview
Date: Wednesday, October 8th
Time: 1:30 p.m. - 6:00 p.m.
Cost: $350 per attendee
Location: The Broadmoor, Room TBD
Limited to 20 attendees.
This workshop will provide the designer in your organization with an
overview of the Customer Portal Studio. Topics will include navigating
the customer portal framework, review of the standard pages, editing
of standard templates and pages, working with widgets, and
deployment.
Advanced Analytics
Date: Wednesday, October 8th
Time: 1:30 p.m. - 6:00 p.m.
Cost: $350 per attendee
Location: The Broadmoor, Room TBD
Limited to 20 attendees.
Take your report writing skills to the next level. Attend this
hands-on course to learn more about advanced charting techniques,
comparison periods, joins and join filters, frequently used/useful
functions, variables, and optimizing your reports. Registrants are
expected to have the understanding of basic report writing concepts using
RightNow Analytics.
