Summit 09 Presentations and Keynotes
You can access copies of the completed keynote and breakout presentations throughout the conference.
Keynote Videos
The RightNow Summit Keynotes provide valuable information on our company, customers, and the RightNow solution as well as broader industry trends. If you missed these keynotes or if you're just looking to refresh on information you learned, you'll want to take advantage of these videos of the keynote sessions.
- Greg Gianforte, CEO Address
- David Vap, Product Roadmap
- Tish Whitcraft, SVP of Customer Care, MySpace
- Dave Carroll, Creator "United Breaks Guitars"
- Gartner & 1to1 Panel
Breakout Presentations
- 8 Steps to Great Customer Experiences
- Power Users
- Customer Experience Best Practices
- Roundtable & Special Interest
