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Summit Pavilion

RightNow Summit | 2009
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Plan to visit our Summit Pavilion, where you can learn from RightNow team members, fellow attendees, and our partners about how to extend the value of your RightNow investment. Check the agenda for Pavilion hours.

  • Visit the RightNow exhibit at the center of the Pavilion to chat with product team members and see demonstrations of RightNow’s latest releases
  • Relax, regroup, or network in the Community Lounges & Cyber Café— – and be sure to blog and tweet about what you’ve learned at Summit 09
  • Interact with RightNow partner sponsors to learn more about integrated solutions and best practices

Platinum Sponsor

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been a Right Now partner for over nine years.

Gold Sponsors

AmberLeaf is a CRM consulting firm providing blended operational and analytical solutions. AmberLeaf leverages functional expertise in sales, service, and marketing; business intelligence technology; and advanced analytics to help firms become fact-based decision making organizations. Through creative approaches, repeatable methodologies, and uniquely experienced professionals, AmberLeaf drives results. http://www.amberleaf.net
Boomi is the market-leading provider of on-demand integration technology and the creator of AtomSphere, the industry's first integration platform-as-a-service. AtomSphere connects providers and consumers of SaaS and on-premise applications via a pure SaaS integration platform that does not require software or appliances. For more information, please visit www.boomi.com.
For the past two years, Deloitte LLP has captured CRM Magazine’s Market Award for the Consultancies category. On-demand technology requires on-demand expertise, and we are second to none when it comes to delivering effective CRM implementations. We’d like to help you do the same for your RightNow initiative. www.deloitte.com/us
Language Weaver is a leader in automated language translation, delivering solutions to quickly and accurately translate digital content into dozens of languages. Focused on solutions for customer care (integrated into the RightNow Agent Desktop) and user generated content, Language Weaver provides trusted quality translations that maintain and extend brand voice for global audiences. http://www.languageweaver.com
Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, enterprise messaging, and RightNow Agent Desktop integration. Founded in 1994, Interactive Intelligence delivers premise-based and hosted offerings, including software, hardware, consulting, support, education and implementation to over 3000 worldwide customers. http://www.inin.com
OpenMethods offers voice and messaging-based products along with complete professional services for the contact center. Our CRM integration products enable customers to leverage multi-channel contacts with voice integration to empower agents and reduce costs. Our service creation products protect existing IVR investments, accelerate application ROI, and lower IT management costs. http://www.openmethods.com.
Connect anything to RightNow, fast, with Pervasive!
Connect your on-premises data and applications, other SaaS applications, Cloud applications and hybrid systems to RightNow (and more) fast! A leading RightNow integration partner with 4,500+ integration customers, Pervasive has unparalleled expertise in recognizing and addressing every integration challenge. www.pervasiveintegration.com 1-888-296-5969 info@pervasive.com
Sajan, Inc. is the leading on-demand language translation service and technology provider. Our content globalization solutions optimize throughput, improve quality, and reduce cost by providing centralized translation memory, guided authoring tool plug-ins, an integrated suite of translation management applications, and world class translation and localization services. Website: http://www.sajan.com.
Sterling Commerce, an AT&T Inc. (NYSE:T) company, helps companies optimize and transform their Business Collaboration Network to accelerate revenues and reduce costs. Sterling Commerce provides more than 30,000 customers worldwide applications and integration solutions to connect, communicate and collaborate inside and outside their enterprise – including order management integration with the RightNow Agent Desktop. http://www.sterlingcommerce.com
Transera Communications is the first to offer an enterprise-class on-demand virtual contact center solution, enabling real-time visibility and control over distributed contact center operations while ensuring the best customer experience at the lowest cost. Seratel® enables organizations to rapidly deploy a contact center with agents anywhere: in-house, outsourced, remote or at home, all without capital expenditure. http://www.transera.com

Additional Sponsors



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