Executive/Special Interest Presentations
Behind the Scenes of RightNow's World Class Hosting
Ever wondered how a pioneer in Software-as-a-Service runs its hosting facilities? Hear directly from Laef Olson, RightNow's CIO.
RightNow Year in Review - 2008 Quarterly Release Run Down
Do you need a quick synopsis of all the capabilities added to RightNow 8 over the past year? Attend this session to understand the new features across February, May, August, and November '08 releases.
Understanding Social Media
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You've heard how social media is changing the ways consumers communicate and interact with each other. Feel left out? This session will cover the basic trends in social media and provide a guide to help you understand how this new trend is shaping future consumer conversations.


