Contact Centers Turning Into Profit Centers

RightNow client, drugstore.com is effectively driving revenue in their contact center through chat. In fact, they convert approximately 25 percent of chat sessions into product orders.

RightNow offers complete multi-channel contact center solutions that use process, performance, and actionable insight that will help transform your contact center customer service. RightNow's contact center technology guides agents with best practices to help them identify and close deals. You can also guide customers to complete a sale and increase average order size through our contact center technology's features such as chat and co-browse that literally put agents and customers on the same page.

Next Steps

A Great Customer Experience Starts Here

  • Do You Have Questions?

    Call
    1-866-630-7669
    Email
    Chat
    Chat Now
    Help

  • Want To See How RightNow CX Works With Your Brand?

  • Like To See An Example Of RightNow CX In Action?


All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.