The Information To Drive Revenue
With RightNow sales force software your team has a clear view into every interaction the customer has ever had with your organization, from marketing touches, to products purchased, to support incidents. Plus, RightNow Offer Advisor helps you focus on revenue generation by giving your team the power to up-sell and cross-sell.
It’s about delivering a much more relevant customer experience through personalization and a true grasp of customer needs. A sales lead is never lost as the sales lead tracking system tracks every touch point throughout the customer lifecycle.
Sales Lead Tracking Enables A Personalized Sales Experience
RightNow client Nikon has put RightNow sales force software to work in their global sales organization and their dealer/distribution channel. There’s no more guessing about what has happened with a customer, no more notes floating around on scratch paper or details trapped in someone’s head because every customer detail is at every team member’s fingertips in the RightNow sales lead tracking system. Timely, accurate, detailed customer information has been a game changer for Nikon.
Next Steps
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