Services
Professional Services
Today’s customers are empowered like never before, with this empowerment comes higher customer expectations.With a decade of experience and nearly 2,000 clients, Rightnow Professional Services has the skills, business insight, and expertise to help you capitalize on the full potential of the RightNow CX solution, deliver results—fast, and deliver your customers a superior customer experience during every interaction.
You Need More Than Just Great Technology. You Need Expertise And Experience.
You don’t have the time or money to "reinvent the wheel." and with RightNow Professional Services, you don't have to. Our seasoned customer experience specialists provide proven best practices and time-tested methodologies so you can get the most business value from your RightNow investment and improve your customer’s experience—immediately and with greater confidence.
Professional Services Offerings
No other service organization is better equipped to help you achieve the results you’re looking for. Our consulting services ensure quick, hassle-free implementations, optimization and managed services. Leveraging our integration framework, RightNow Connect, our integration experts help you integrate our applications with your back- and front-office enterprise applications, allowing easy sharing and maintenance of critical customer information. Over the phone or onsite, our team is here for you.
For more information on these offerings, visit the RightNow Communities or contact your account manager.
Greg Gianforte