User-agent: *
Disallow: look
Disallow: /search/
Disallow: /forms/
Disallow: /customerstmp/
Disallow: /productstmp/
Disallow: /insider/
Disallow: /au/
Disallow: /uk/
Disallow: /jp/
Disallow: /de/
Disallow: /cn/
Disallow: /tw/
Disallow: /management.cfm

SITEMAP: http://www.rightnow.com/site-map.xml