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8 Steps to Great Customer Experiences: the Customer’s Perspective Video

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Overview

In 2007 RightNow launched a revolutionary process for helping our customers and prospects better understand how to engage with their customers for an unparalleled service experience.  These 8 Steps are based on lessons learned from thousands of hands-on implementations since RightNow’s launch in 1997.  Listen to Electronic Arts, Shaklee, ResortCom International, and various other RightNow clients talk about how RightNow's 8 Steps are helping them deliver superior customer experiences.

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    RightNow provides on demand customer relationship management (CRM) software that helps our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How