Overview
You know your customers are coming to your website to research products, find where to buy, and ask follow-up questions about how to use and troubleshoot their new purchases. Unfortunately, if they don’t register their purchases with you, you’ll never be able to build a lasting relationship with them. RightNow Product Registration, part of our hosted contact center solution, gives companies the ability to increase the number of customers who register their products, as well as gives the customer easier tools to find answers to their questions.
Having all consumer registration interactions captured in the RightNow hosted contact center solution, you have a complete view of your consumers, empowering you to proactively communicate, drive up sell/cross-sell, and establish long-term relationships with them.
Greg Gianforte