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RightNow Enterprise Analytics Flash Demo

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  • RightNow CX

    RightNow CX, the customer experience suite
    Deliver superior customer experiences across the three engagement points that really matter – the web, social networks and contact center. All delivered on demand. Find Out How

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      Provide a branded online customer experience that gives your customers reliable and consistent 24/7 access to self-service, or seamlessly transition to agent-assisted channels.

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    CX Platform
    Infuses knowledge across the entire suite and provides integration and mission critical services that support superior customer experiences. Find Out How

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      Our cloud-based platform provides the scalability, performance, and reliability that mission critical contact centers demand.

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    Company
    RightNow provides on demand CX software solutions that help our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How

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Overview

For today’s enterprises, data resides across many systems in your organization and increasingly in the cloud, limiting your ability to gain an accurate view of your customers and business. RightNow's enterprise SaaS CRM software solution solves this problem with RightNow Enterprise Analytics, which augments RightNow’s real-time operational reporting with advanced data warehousing and business intelligence capabilities.

RightNow Enterprise Analytics leverages an on demand data warehouse designed specifically to provide the advanced business insight often hidden beneath the surface. Sophisticated historical trending, time-slice analyses, predictive analytics, and more, deliver the deep insight required to put performance into context, and point you where you need to go. It allows you to quickly identify opportunities to optimize processes, increase customer satisfaction, reduce costs and drive other business improvements. With RightNow Enterprise Analytics, you can determine where problems started, pinpoint root causes, and take immediate, corrective action to move your business forward effectively.

Whether you are in your organization’s contact center or marketing department, RightNow’s comprehensive business intelligence software capabilities can help you take immediate actions.

View this demo to see how RightNow Enterprise Analytics converts disparate data into actionable insight - all delivered from the cloud for rapid time to value.