Opportunity Management and Forecasting

Every new sales opportunity is valuable. That's why sales teams have to make the most of every one that comes along. It's also why businesses need to know exactly how much total activity is coming down the pike.

RightNow fulfills these essential business requirements by providing sales teams and managers with all the tools they need to track and capitalize on new opportunities—improving both top-line performance and top-line predictability.

RightNow's robust opportunity management and forecasting capabilities include:

Collaborative opportunity intelligence

RightNow makes it easy for all your salespeople to enter, update and track critical opportunity information—so you bring everyone's talents and insights to bear on every potential deal.

Full pipeline visibility

By delivering detailed, up-to-the-minute visibility into current activity and recent milestones, RightNow empowers you to quickly solve problems, detect trends, and allocate resources where they can deliver the biggest payoff.

More precise forecasting

There's no point in selling what you can't deliver. But with RightNow, you'll be able to prepare the rest of your business to handle the orders you're generating by providing accurate forecasts of exactly what will close—and when it will close.

Intuitive, customizable reporting and dashboards

RightNow enhances everyone's understanding of pipeline status through fully customizable reports and visually intuitive dashboards that highlight actionable trends and events.