Partner Network
Better Results. Together
RightNow is passionate about customer experience and so are our partners. The RightNow CX Partner Network is designed to recognize customer experience expertise, maximize support based on performance and commitment to RightNow, and enable long-term, sustainable business success.
RightNow CX Partner Network is a worldwide, integrated partner community. We invite partners of all go-to-market types–systems integrators, service providers, channel partners, and independent software vendors to join our partner community. RightNow is committed to delivering long-term, sustainable, and profitable partnerships.
Join RightNow CX Partner Network today and begin to differentiate yourself from the competition.
The RightNow CX Partner Network Program Is Simple And Flexible
The RightNow CX Partner Network allows you to grow your relationship with RightNow through 3 membership tiers. This structure is designed to allow for varying levels of investment by our partners and enables a structured growth path to the next tier.
For a detailed listing of program membership requirement, read about RightNow's Partner Network Membership Criteria.
The 3 membership tiers are:
Partner
The Partner tier allows you to immediately begin aligning your organization with RightNow. At the lowest level of investment, you will have easy access to resources that allow you to begin growing your business.
Advantage
The Advantage tier demonstrates a higher level of commitment and investment. You will have access to additional resources to grow your business such as named partner management, increased training discounts, and field sales joint account planning.
Signature
Partners at the Signature tier demonstrate the highest level of program commitment. This tier provides the opportunity to gain access to top program resources, maximize your program exposure, and leverage an elite set of program benefits.
The RightNow CX Partner Network Program Includes A Wide Array Of Benefits
Benefits are structured and managed by membership tiers. For a detailed listing of program benefits, read about RightNow's Partner Network Benefits.
High level benefits include:
Education
A full suite of education resources are designed to maximize partner enablement. Education programs include instructor-led, online, and hands-on project shadowing, enabling both sales and delivery capabilities.
Sales Support
Gain access to the Partner Portal for a comprehensive set of sales tools to support your selling efforts. Access to named partner manager resources (for selected membership tiers) to drive alignment with RightNow field sales resources.
Joint Marketing
Includes access to joint marketing events, collateral, webcasts, public relations, user conferences, case studies, white papers, a partner directory listing, and more.
Software Access
Free access to the on demand RightNow CX suite of customer experience solutions includes a fully configured or blank demo site to showcase joint solutions for customer demonstration purposes.
Technical Services and Support
Gain access to both customer and developer communities to share best practices and access to peer level support. Access to RightNow’s market leading web self-service offering for all your technical support needs. For select membership tiers, gain access to product roadmaps and alignment with RightNow CX Centers of Excellence.
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