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  • Teleperformance

Teleperformance

Teleperformance (NYSE Euronext: FR 0000051807) is the world’s leading provider of outsourced CRM and contact center services. Teleperformance delivers contact center services in 60 languages and dialects on a 24 x 7 x 365 basis via inbound/outbound email, chat, fax, blended/hybrid automation, IVR, standard mail, and more.

Visit Teleperformance's website.

Teleperformance logo
 

Partner Overview

Lowering Costs And Improving Service Levels

Benefits Of Teleperformance’s Outsourced Contact Center Services

Teleperformance’s Performance Driver™ model delivers a more cost effective, information secure, and higher quality level of outsourced contact center services. They operate nearly 75,000 computerized workstations, with more than 83,000 employees across 281 contact centers in 45 countries, on behalf of major international clients, operating in multiple industries worldwide.

Solutions Include:

  • Email Marketing 
  • Fulfillment and Distribution
  • Sales Promotions
  • Customer Care
  • Contact Center On Demand solutions integrated with RightNow CX

Next Steps

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Related Information

White Paper:
Optimizing The Multi-Channel Agent Desktop
Product Demo:
Contact Center Demo

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