Description
Sterling Commerce, a subsidiary of AT&T Inc. (NYSE:T), helps customers thrive in a global economy by connecting their business communities, processes, people, and technology. Sterling Commerce is a leading enterprise software company providing eBusiness applications delivering real ROI for selling and fulfillment applications across all major vertical markets. More than 30,000 customers worldwide—including 80 percent of the Fortune 500—use Sterling Commerce solutions for business process integration, multi-channel selling, and supply chain fulfillment to improve profitability inside and outside their company walls.
Commerce challenges can be immense: sophisticated product portfolios, extended supply chains, inventory in numerous locations, new channels, and demanding customers. Sterling Commerce eBusiness and Supply Chain Management solutions give executives and frontline managers greater visibility into processes inside and outside the enterprise, so customers can improve profitability, reduce costs, and minimize risk.
Sterling clients are able to:
- Offer an integrated product and service contract
- Manage complex fulfillment processes across multiple systems and locations
- Gain visibility into system-wide inventory and proactively manage potential supply disruptions
- Maintain a single orchestrated view of the customer order, improving its fulfillment and the customer experience
- Stay flexible to support the changing business environment with solutions predicated on a service oriented architecture
Sterling eBusiness and fulfillment solutions extend and complement ERP and core system capabilities, and manage the most complex business processes with customers, suppliers, and trading partners. The enterprise functionality includes:
- Configure, Price, Quote
- eCatalog and Offer Management
- eStorefronts
- Order Management
- Supply Chain Visibility
- Transportation Management System
- Warehouse Management System
Sterling Integration Solution Suites include:
- Managed File Transfer or Connect suite
- Sterling Collaboration Network suite for EDI plus
- Sterling B2B suite for integration between internal and external boundaries
View our blog about customer experience through the eyes of RightNow and Sterling joint customer Guthy-Renker's CIO, Jim Huser, here.
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