Description
LTL Connect engages, informs, connects, develops and transforms people and organizations, through deploying the following:
- People engagement contact center – providing support, health, customer services, coaching, counseling, advice, money advice, development and relationship management.
- People development applications – including coaching, social networks, leadership, assessments and customer engagement.
- Dynamic organizational learning systems – including analytics, case management, CRM and customer self service systems.
Related Information
Scan the items below for the information you want next. You can place any of these items in your Briefcase, or click the link to read it immediately.
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Webcast On Demand: Contact Center ’09 – Not Just Surviving but Thriving in a Down Economy
Would you like to learn how to prep your contact center to not only survive but thrive in 2009? Hear from Donna Fluss the key CRM strategies that will help you deliver.
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White Paper: Optimizing the Multi-Channel Agent Desktop
Learn the value of integrated agent visibility into multiple service channels.
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Flash Demo: RightNow Contact Center Flash Demo
View this contact center flash demo to learn how our on demand contact center solution provides powerful capabilities to help you engage proactively and efficiently with your customers.
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Webcast On Demand: Drugstore.com Finds The Cure for the Common Call Center
How does an internet retailer beat the established competition in this economy? drugstore.com offers more selection and better, more convenient service. They found The Cure for the Common Call Center.
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White Paper: Contact Center ’09: Five Steps to a Lean, Customer-Centric Organization
Want to increase efficiency without sacrificing service quality? Learn the five steps to creating a lean contact center that exceeds customer expectations.
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Webcast On Demand: Contact Center Best Practices Demo
See RightNow’s Contact Center solutions in action from both the end user and service agent’s perspective.
Greg Gianforte