RightNow Technologies Press Releases

RightNow Customer Colorado Department of Revenue Wins Nucleus Research Award with 8,732% ROI

Fri, 27 Jun 2008 08:00:00 -0800

The Colorado Department of Revenue (Colorado DOR) has won Nucleus Research's 2008 Technology ROI Award for realizing a return of 8,732 percent on its investment in RightNow's on demand customer relationship management (CRM) solution. The award honors companies whose deployment of IT solutions has produced a positive, bottom-line financial ROI. RightNow customers that have previously won the award are Nikon (3,431 percent ROI), Audiovox (1,989 percent ROI), Remington Arms (1,989 percent ROI), and nanoCom (978 percent ROI). More press at http://www.rightnow.com/news/

RightNow Technologies and Transera Communications Unveil Integration for Global Contact Centers

Tue, 24 Jun 2008 08:00:00 -0800

At the 9th Annual Call Center Week conference, RightNow� Technologies (NASDAQ: RNOW) and Transera� Communications, announced a new integration between RightNow CRM and Transera's Seratel� that will he... More press at http://www.rightnow.com/news/

RightNow Technologies and UCN Team to Increase Contact Center Productivity and Customer Satisfaction Regardless of Agent Location

Wed, 25 Jun 2008 08:00:00 -0800

Today at the 9th Annual Call Center Week in Las Vegas, SaaS providers RightNow� Technologies (NASDAQ: RNOW) and UCN' (NASDAQ: UCNN), announced their integration between UCN inContact� and RightNow CRM... More press at http://www.rightnow.com/news/

BT.com Uses RightNow On Demand CRM to Chat with Business Customers Online

Mon, 23 Jun 2008 08:00:00 -0800

RightNow� Technologies (NASDAQ: RNOW), today announced that BT Business is rolling out RightNow ChatTM to empower contact centre agents to instantly respond to customer queries via its BT Business' he... More press at http://www.rightnow.com/news/

RIGHTNOW TECHNOLOGIES TO PRESENT AT UPCOMING ROTH CAPITAL PARTNERS SEMI-ANNUAL SOFTWARE INVESTOR EVENT

Thu, 05 Jun 2008 08:00:00 -0800

RIGHTNOW TECHNOLOGIES TO PRESENT AT UPCOMING ROTH CAPITAL PARTNERS SEMI-ANNUAL SOFTWARE INVESTOR EVENT

RightNow� Technologies (NASDAQ: RNOW) today announced that it will be presenting a... More press at http://www.rightnow.com/news/

Helio Uses RightNow On Demand CRM to Capture the Voice of the Customer

Tue, 27 May 2008 08:00:00 -0800

Helio, a premium U.S. mobile service provider, has selected RightNow(R) Telecom, RightNow Technologies' (NASDAQ: RNOW) on deman... More press at http://www.rightnow.com/news/

RightNow Technologies Delivers May '08 Release; First On Demand CRM Solution with Multi-Channel Feedback Management Capabilities including Chat

Tue, 27 May 2008 08:00:00 -0800

RightNow(R) Technologies (NASDAQ: RNOW) introduces RightNow May '08 , the latest version of its enterprise-class, on demand customer r... More press at http://www.rightnow.com/news/

More Than 140 Higher Education Institutions Worldwide Use RightNow On Demand CRM

Thu, 15 May 2008 08:00:00 -0800

RightNow� Technologies (NASDAQ: RNOW) today announced that more than 140 colleges and universities use its on demand customer relationship management (CRM) solution to recruit and retain students. Th... More press at http://www.rightnow.com/news/

RightNow Technologies' February '08 On Demand CRM Release Empowers Contact Center Agents With New Contextual Workspaces

Mon, 25 Feb 2008 08:00:00 -0800

RightNow(R) Technologies (NASDAQ: RNOW) today introduced RightNow February '08, the latest release of its enterprise-class, on demand customer relationship management (CRM) solution. With this latest version, RightNow delivers a new contextual workspace for maximum agent productivity, as well as new topic monitoring capabilities that enable companies to quickly understand customer sentiment.

More press at http://www.rightnow.com/news/

More Than 140 Higher Education Institutions Worldwide Use RightNow On Demand CRM

Mon, 12 May 2008 08:00:00 -0800

RightNow Technologies to Present at Upcoming Financial Conferences

Fri, 09 May 2008 08:00:00 -0800

RightNow(R) Technologies (NASDAQ: RNOW), a leading provider of on demand CRM software solutions, today announced that it will be presenting at the following conferences:

Robert W. Bai... More press at http://www.rightnow.com/news/

RightNow Technologies Announces First Quarter 2008 Financial Results

Wed, 30 Apr 2008 08:00:00 -0800

RightNow(R) Technologies, Inc. (NASDAQ: RNOW), today announced results for the first quarter ended March 31, 2008. Total revenue in the first quarter of 2008 was $32.9 million, a 28% increase over $2... More press at http://www.rightnow.com/news/

RightNow Appoints Vice President Asia Pacific - South

Tue, 29 Apr 2008 08:00:00 -0800

RightNow� Technologies (NASDAQ: RNOW) has appointed Brett Waters as Vice President Asia Pacific � South, based in Sydney. Waters will be responsible for the continued growth of the organisation's bus... More press at http://www.rightnow.com/news/

New Research into Customer Experiences Finds the Practice of �Burn and Churn� Still Alive As Companies Fail To Retain Customers

Tue, 29 Apr 2008 08:00:00 -0800

More than half of the consumers surveyed in a new customer experience report have ceased buying products and services from a company due to poor customer service and a high number felt that the suppli... More press at http://www.rightnow.com/news/

RightNow Technologies Announces Internet Availability of 2008 Annual Meeting Proxy Materials Under New SEC Notice and Access Rule

Fri, 25 Apr 2008 08:00:00 -0800

RightNow(R) Technologies (NASDAQ: RNOW), a provider of enterprise-class on demand customer relationship management (CRM) solutions, today announced that the Company's proxy materials for its 2008 Annual Meeting of Stockholders are now available via the Internet under the Securities and Exchange Commission's (SEC's) new Notice and Access rule.

More press at http://www.rightnow.com/news/