Check here for the latest company news.
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December 15, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service,Press Room Category:Corporate,Press Room Category:Customers
RightNow Technologies announced a customer service rescue program.
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November 18, 2008
Bozeman, Mont.
Press Room Category:Application – Service,Application:RightNow CRM,Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM
RightNow Technologies Delivers RightNow November ’08.
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November 03, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:SA,Press Room Category:Application – Sales,Press Room Category:Corporate
RightNow Technologies today announced a new alliance with SFA Strategies.
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October 29, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service,Press Room Category:Awards
RightNow Technologies enterprise-class, on demand, customer relationship management (CRM) solution has been positioned in the Leaders’ Quadrant by Gartner, Inc.
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October 28, 2008
Maidenhead, U.K.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CS,Press Room Category:Application – Service,Press Room Category:Customers,Press Room Category:Industry – Travel & Leisure
RightNow Technologies, today announced that VLM Airlines, a leading European business airline, has gone live with RightNow.
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October 23, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced results for the third quarter ended September 30, 2008.
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October 20, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, Inc. (NASDAQ: RNOW) announced today that its Board of Directors has authorized a stock repurchase program under which up to $15 million of RightNow’s common stock may be repurchased.
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October 15, 2008
Maidenhead, UK
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
According to the third annual Customer Experience Impact Report, a study sponsored by RightNow® and conducted by Harris Interactive®, outstanding service remains the top reason consumers will recommend a company.
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October 10, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
This week RightNow® Technologies hosted its annual world-wide User Summit.
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October 06, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
According to RightNow’s third annual Customer Experience Impact Report, a Harris Interactive study sponsored by RightNow, consumer demand for positive customer experiences continues to rise despite a tight U.S. economy.
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October 06, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow® Technologies (NASDAQ: RNOW), today announced unaudited preliminary financial information for the third quarter ended September 30, 2008.
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September 30, 2008
Bozeman, Mont., and San Fransisco, Calif.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Next-generation, on demand BI solution brings fast, flexible insight to RightNow clients
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September 29, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow® Technologies (NASDAQ: RNOW) today announced that it will be hosting an Analyst Day on October 6, 2008, at the Broadmoor Hotel in Colorado Springs, CO, in conjunction with the RightNow Summit ’08, the company’s annual user conference.
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September 22, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware,Press Room Category:Industry – Retail / Consumer Packaged Goods
Overstock.com Wins Users’ Choice Award for Most Effective Customer Initiative; Marktplaats.nl, eHarmony and Nikon Recognized for Success with Customer-Based Business Strategies with Resulting Business Impact
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September 16, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Retail / Consumer Packaged Goods
RightNow Recognized as #1 Provider for Customer Service in Internet Retailer 2008 Top 500 Guide
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September 05, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Eight to Great Offers a Practical Approach to Improving the Customer Experience, with Best Practices from Thousands of RightNow Clients
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September 02, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced the appointment of Marcus Bragg as vice president and general manager, Americas.
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August 25, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Customers
RightNow’s New Customer Portal, Co-browse, and Proactive Chat Helps Organizations Brand the Online Service Experience
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August 19, 2008
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
Contact Centre, Retail and Home-Based Agents to Use RightNow to Improve the Customer Experience
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July 30, 2008
Bozeman, Mont.
Press Room Category:Corporate
RightNow Technologies, Inc. today announced results for the second quarter ended June 30, 2008.
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July 28, 2008
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Travel & Leisure
SkyEurope Airlines plans to use RightNow to provide superb customer experiences across many European countries.
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July 24, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Mr. Snyder has been appointed to fill a Class II vacancy on the Board of Directors, to serve until RightNow's 2011 annual meeting of stockholders.
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July 11, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings for the second quarter 2008 after the market close on Wednesday, July 30, 2008.
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June 27, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Government
Fifth Consecutive RightNow Customer Win
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June 25, 2008
Las Vegas, NV
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
UCN inContact and RightNow On Demand CRM Provide Agents with Customer Screen Pops Through CTI and CRM Integration
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May 27, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
New Online Chat Channel Expands RightNow’s Enterprise Feedback Management Solution to Deliver a Better Customer Experience
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May 27, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
Helio Relies on RightNow
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May 15, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Higher Education
The RightNow Higher Education solution, used by more than 140 colleges and universities, allows institutions to implement quickly, while minimizing up-front investment and risk.
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May 12, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Customers,Press Room Category:Industry – Higher Education
RightNow Hosts Annual Higher Education User Group May 12-13
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May 09, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, a leading provider of on demand CRM software solutions, today announced that it will be presenting at the four conferences.
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April 30, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
"With first quarter revenue and earnings ahead of guidance we are off to a great start to the year," stated Greg Gianforte, founder and CEO.
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April 29, 2008
Sydney, Australia
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow® Technologies has appointed Brett Waters as Vice President Asia Pacific – South, based in Sydney.
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April 29, 2008
Sydney, Australia
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
More than half of the consumers surveyed in a new customer experience report have ceased buying products and services from a company due to poor customer service and a high number felt that the supplier didn't know it had lost their business.
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April 25, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, a provider of enterprise-class on demand customer relationship management (CRM) solutions, today announced that the Company's proxy materials for its 2008 Annual Meeting of Stockholders are now available via the Internet.
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April 23, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Awards,Press Room Category:Customers
CRM Magazine awarded RightNow Technologies three 2008 Service Leader awards for its on demand customer relationship management (CRM) solutions.
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April 09, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings for the first quarter 2008 after the market close on Wednesday, April 30, 2008.
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March 13, 2008
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
RightNow, a vendor of on demand CRM software, has successfully migrated TomTom's on premise customer relationship management operation to its London-based data centre.
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February 25, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Corporate,Press Room Category:Customers
RightNow Technologies' February '08 On Demand CRM Release Empowers Contact Center Agents With New Contextual Workspaces
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February 12, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Retail / Consumer Packaged Goods
Cabela's Uses RightNow On Demand CRM to Chat and Connect with Customers Online
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February 12, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Retail / Consumer Packaged Goods
RightNow Retail Helps Companies Cost Effectively Drive Sales, Capture Customer Feedback and Measure Success
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February 05, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Web casts of all presentations will be available on the company's investor relations Web site at www.rightnow.com
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January 30, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Current Chief Financial Officer Susan Carstensen Appointed Chief Operating Officer; Jeff Davison to Become Chief Financial Officer
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January 30, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, Inc., today announced results for the fourth quarter and year ended December 31, 2007.
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January 29, 2008
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Industry – Retail / Consumer Packaged Goods
Survey Reveals 19% Abandoned a Purchase Because of Lack of Information
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January 28, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards
Panel Cites Flexibility, Value, Support, and Innovation of RightNow’s Latest On Demand CRM Solution
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January 14, 2008
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings for the fourth quarter and year ended December 31, 2007 after the market close on Wednesday, January 30, 2008.
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December 20, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, today announced that Roger Evans of Greylock Partners is resigning from the Company's Board of Directors, effective December 19, 2007, for personal reasons.
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November 19, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service
RightNow November ’07 Also Supports 33 Languages and Dialects, More than Any Other On Demand CRM Provider
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November 14, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Corporate
Vcommerce Corporation and RightNow Technologies today announced an end-to-end joint enterprise eCommerce and CRM solution that can help retailers drive sales and profits.
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November 06, 2007
Mountain View, Calif.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate
Cast Iron and RightNow Leverage Innovation and Leadership to Help Companies Reduce Integration Costs and Rapidly Deliver Superior Customer Service
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October 29, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Industry – Retail / Consumer Packaged Goods
RightNow Technologies and Demandware Team up to Integrate the Online Channel and Improve the Customer Experience
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October 24, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
Company exceeds third quarter revenue and earnings expectations
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October 23, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
First-ever Mont. Event Focuses on Making Technology More Accessible and Easy to Use
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October 15, 2007
Bozeman, Mont.
Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CS,Press Room Category:Application – Service,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware,Content Type:Article
Leading Gaming Company Supports Customers Worldwide in French, German, Japanese, and Russian
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October 12, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Corporate,Press Room Category:Customers
Dubbed "The Lone Wolf,"; RightNow's Gianforte "Earned His Place in the Pantheon Several Times Over"
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October 10, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings release for the third quarter 2007.
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October 05, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Industry – Higher Education
This complimentary higher education event will examine the importance of managing relationships across the entire student lifecycle with insight from featured speaker Nicole Engelbert, senior analyst with Datamonitor.
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October 03, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CS,Press Room Category:Application – Service,Press Room Category:Industry – Travel & Leisure
lastminute.com Group Ltd, which includes brands lastminute.com, Travelocity, Holiday Autos Ltd, Med Hotels and Resfeber (Nordics) has selected RightNow Technologies to support its global customer experience goals.
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October 01, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Awards
Latest Version of RightNow CRM Solution Includes Global Capabilities with Support for 21 Languages and Dialects
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September 28, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Survey Reveals Northerners Swear, Scots Complain, Welsh Cry and Londoners Blog after a Bad Customer Service Experience
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September 24, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
RightNow Supports Both Pre- and Post-Sale Activities, Ensuring an Excellent Customer Experience
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September 21, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
RightNow Clients Shaklee and TomTom Also Named Finalists for Gartner CRM Excellence Award
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September 14, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Higher Education
Complimentary higher education webcast will examine the importance of managing relationships across the entire student lifecycle
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September 04, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
RightNow Technologies, today announced that it will be presenting at the Citigroup 14th Annual Global Technology Conference
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August 28, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Customers
RightNow Delivers Deepest and Broadest On Demand Functionality for Customer Service via the Web, Phone, Email and Chat
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August 28, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Survey Reveals Midwesterners Swear, Southerners Complain and Westerners Blog after a Bad Customer Service Experience
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August 22, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service,Press Room Category:Customers,Press Room Category:Industry – Telecommunications
RightNow Technologies today announced that BT has chosen RightNow to manage the majority of its online customer service interactions.
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August 17, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will be hosting an Analyst Day on August 28, 2007 at the Broadmoor Hotel in Colorado Springs, CO, from 7:30am to 9:15am MDT.
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August 15, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
Global Camera Manufacturer Earns Top Honor with More than 3,400% ROI with RightNow Solution
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August 07, 2007
Sydney, Australia
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Telecommunications
A recent Newspoll survey conducted on behalf of RightNow, has found that 46% of Australians with broadband internet would leave their current ISP as a result of poor customer service.
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July 31, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that Greg Gianforte, Chairman and CEO, will keynote the Pacific Crest Ninth Annual Technology Leadership Forum on Tuesday, August 7, 2007.
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July 26, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Marketing,Press Room Category:Application – Sales,Press Room Category:Application – Service,Press Room Category:Corporate
Hosted Offering Creates a Virtual Contact Center Based on Integrated Genesys Technology and RightNow Service Desktop
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July 25, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
RightNow Technologies, Inc., today announced financial results for the second quarter ended June 30, 2007.
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July 11, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings release for the second quarter 2007 after the market close on Wednesday, July 25, 2007.
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June 27, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Industry – Higher Education
RightNow Garners Top Score in Product Quality, Customer Support, Service Capabilities and Client Engagement
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June 21, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Telecommunications
CRM Provider Launches RightNow Telecom, an On Demand CRM Solution for Telecommunication Companies
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June 19, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Industry – Telecommunications
RightNow Helps 175 Telecoms Around the World Deliver Excellent Customer Experiences, Reduce Customer Churn and Control Costs
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June 12, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service
RightNow Technologies today announced it was named a leader in Interaction-Centric CSM Software in the Q2 2007 Forrester Wave report, Customer Service Management Software.
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May 25, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Industry – Retail / Consumer Packaged Goods
An Astounding 73 Percent of Consumers Want Retailers to Follow Up After a Purchase
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May 22, 2007
XL Leisure Group Selects RightNow Marketing(TM)
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:MA,Press Room Category:Application – Marketing,Press Room Category:Customers
Better Customer Communication Expected to Help Drive Brand Awareness
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May 21, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CS,Press Room Category:Application – Service,Press Room Category:Awards
CRM Magazine awarded RightNow Technologies with the 2007 Service Leader award in Web-Support Services for the third year in a row.
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May 17, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service,Press Room Category:Customers,Press Room Category:Industry – Other
Tight Integration of Front-Line Communication Channels and Back-End Systems Enables “Knowledge at the Point of Action”
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May 15, 2007
Sydney, Australia
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Press Room Category:Corporate
Latest Version of CRM Solution Also Includes Global Capabilities With Support for 21 Languages and Dialects
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May 15, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Customers,Press Room Category:Industry – Travel & Leisure
Australia’s leading online travel company selects RightNow
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May 08, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Retail / Consumer Packaged Goods
Cabela’s, Drugstore.com, Hallmark.com, Sharper Image, Snapfish, The Right Start and Ulta Use RightNow To Increase Customer Loyalty and Drive Sales
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May 08, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Retail / Consumer Packaged Goods
RightNow Retail Helps Companies Cost Effectively Improve Conversion Rates, Increase Customer Loyalty and Drive Sales
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May 02, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):US,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced that it will be presenting at the two conferences
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April 25, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:SA,Press Room Category:Application – Sales
RightNow Technologies today announced it was named a leader in the Q2 2007 Forrester Wave report, Sales Force Automation.
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April 24, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Application – Service,Press Room Category:Corporate
Genesys and RightNow Create Seamless Customer Experience Across the Internet and Contact Center
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April 19, 2007
Sydney, Australia
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
Seven-fold Customer Growth Prompts Acclaimed eTailer To Implement RightNow to Deliver Exceptional Customer Experiences
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April 19, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
Company also announces resignation of Jay Rising
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April 17, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Gianforte made his remarks during a keynote presentation at the conference
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April 12, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Research Finds Consumers More Likely to Complain About Lack of Company Responsiveness than Poor Products and Services
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April 10, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Government
Solution is CSLIC-Ready and Designed to Accelerate Implementations
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April 04, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate,Press Room Category:Industry – Government
This government-focused gathering will feature detailed RightNow 8 product sessions
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April 03, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate
RightNow Technologies today announced that it will issue its earnings release for the first quarter 2007
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April 03, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate
RightNow Technologies announced that Thomas W. Kendra joined its board of directors on March 30, 2007.
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March 28, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Industry – Higher Education
New Solution Helps Learning Institutions Cost Effectively Recruit and Retain Students
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March 26, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
After an extensive evaluation iRobot selected RightNow
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March 21, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Other
RightNow announced that Internet Yellow Pages leader YP Corp. is using RightNow's complete on-demand suite.
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March 07, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Customers
RightNow Technologies today announced that RightNow Voice has received Internet Telephony Magazine's 2006 Product of the Year Award.
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February 26, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today announced it will be presenting at the Montgomery Technology Conference
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February 23, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards
RightNow Technologies today announced it was named a leader in the Q1 2007 Forrester Wave report, Midmarket CRM Suites
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February 22, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
RightNow Technologies today announced that a number of clients are already taking advantage of RightNow 8.
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February 15, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Based in the UK, Brown will drive aggressive plans for EMEA growth
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February 15, 2007
Maidenhead, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:MA,Press Room Category:Customers
Adds RightNow Marketing for Tailored Marketing Campaigns
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February 14, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
RightNow Technologies today announced that publisher John Wiley & Sons, Inc., is using the company's CRM solutions to build long-term customer relationships
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February 14, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies today made two key personnel announcements
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February 06, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Travel & Leisure
Leading Provider of Customer Loyalty Programs for the Hospitality Industry Delivers Top-Tier Service with RightNow Solutions
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February 05, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Application – Service
First SaaS provider to offer integrated voice applications with enterprise customer service, marketing and sales solutions
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February 05, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow technologies today announced that Greg Gianforte, Chairman and CEO, will keynote the Credit Suisse Disruptive Technology Conference
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January 31, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate,Press Room Category:Customers
RightNow Technologies, Inc., today announced results for the fourth quarter and year ended December 31, 2006.
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January 30, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies announced it will be presenting at three financial conferences
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January 23, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Higher Education
RightNow Technologies today announced that the Minnesota State Colleges and Universities (MnSCU) system has significantly expanded its use of RightNow solutions.
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January 17, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, today announced that it will issue its earnings release for the fourth quarter and year end 2006.
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January 16, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Press Room Category:Corporate
90 Percent of Respondents Have Had Negative Experiences with Companies
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January 04, 2007
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies, today announced preliminary results for the quarter and year ended December 31, 2006.
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December 15, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards
RightNow Technologies today announced that it has been ranked 34th in Baseline Magazine’s list of the 50 fastest-growing software companies in 2006.
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December 01, 2006
Slough, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Industry – Retail / Consumer Packaged Goods
RightNow Offers Retailers Top Five Tips to Guarantee Superb Online Customer Experience
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November 30, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:MA,Press Room Category:Application – Marketing,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
RightNow Service and Marketing Combination Will Provide Holistic Customer Care
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November 29, 2006
Slough, United Kingdom
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):UK,Omniture Product Offer Category:Webpage,Omniture Product Type:MA,Press Room Category:Application – Marketing,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
RightNow Service and Marketing Combination Will Provide Holistic Customer Care
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November 27, 2006
Sydney, Australia
Press Room Category:Industry – Travel & Leisure,Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Country Code (English Region):AU,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers
APAC Online Travel Company Will Optimise Customer Experience and Reduce Contact Centre Workloads With RightNow
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November 27, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
Technology and business executives will convene to examine solutions and processes that can help companies deliver the superior experiences
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November 21, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Corporate
RightNow Technologies announced it will be presenting at the Credit Suisse Annual Technology Conference
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November 17, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Customers,Press Room Category:Industry – Telecommunications
RightNow's Hosted Solution Optimizes Online Customer Self-Service
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November 08, 2006
Bozeman, Mont.
Content Type:Article,Content Value:Free,Omniture Content Category:Company:News,Omniture Product Offer Category:Webpage,Omniture Product Type:CRM,Press Room Category:Awards,Press Room Category:Customers,Press Room Category:Industry – Consumer Electronics / Hardware
Fourth Consecutive Year RightNow Customer Receives Top Honor
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