RightNow Technologies Press Releases:
May 2008
May 9, 2008 United States
RightNow Technologies to Present at Upcoming Financial Conferences
April 2008
April 30, 2008 United States
RightNow Technologies Announces First Quarter 2008 Financial Results
April 29, 2008 Australia
New Research into Customer Experiences Finds the Practice of ‘Burn and Churn’ Still Alive As Companies Fail To Retain Customers
April 29, 2008 Australia
RightNow Appoints Vice President Asia Pacific - South
April 25, 2008 United States
RightNow Technologies Announces Internet Availability of 2008 Annual Meeting Proxy Materials Under New SEC Notice and Access Rule
April 23, 2008 United States
RightNow Wins Three 2008 CRM Magazine Service Leader Awards; Fifth Consecutive Year as Web Self-Service Leader
April 9, 2008 United States
RightNow Technologies to Announce First Quarter 2008 Financial Results
April 1, 2008 Germany
NAVIGON nutzt RightNow für Web Self-Service und integriertes E-Mail-Management
March 2008
March 13, 2008 United Kingdom
TomTom Migrates to On Demand RightNow CRM System, Preparing Business for Next Growth Phase
March 13, 2008 Germany
TomTom wechselt zur On-Demand-Version des RightNow CRM-Systems, um für die nächste Wachstumsphase gewappnet zu sein
February 2008
February 27, 2008 Germany
Barack Obama nutzt die CRM-Lösung von RightNow für sein Answer Center
February 26, 2008 Germany
RightNow February ‘08 mit dynamischem Workspace
February 25, 2008 United States
RightNow Technologies' February '08 On Demand CRM Release Empowers Contact Center Agents With New Contextual Workspaces
February 12, 2008 United States
RightNow Helps Cabela's Deliver Exceptional Customer Experiences and Support Renowned Service-Centric Brand
February 12, 2008 United States
RightNow Enhances On Demand CRM Solution for Retailers
February 5, 2008 United States
RightNow Technologies to Present at Upcoming Financial Conferences
January 2008
January 30, 2008 United States
RightNow Technologies Announces Executive Promotions to Drive Growth
January 30, 2008 United States
RightNow Technologies Reports Fourth Quarter and Full Year 2007 Financial Results
January 29, 2008 United Kingdom
RightNow-Sponsored Study of Online Christmas Shopping Shows Retailers There's Still Room for Improvement
January 28, 2008 United States
SearchCRM.com Selects RightNow Enterprise CRM Suite as Product of the Year
January 25, 2008 Germany
CallCenterWorld 2008: RightNow präsentiert sich in Halle 5, Stand B12
January 14, 2008 United States
RightNow Technologies to Announce Fourth Quarter 2007 Financial Results
December 2007
December 20, 2007 United States
RightNow Announces Change to Board of Directors
December 10, 2007 Netherlands
Maak van online informatie zoeken geen sport
December 7, 2007 Germany
RightNow und Demandware bieten On-Demand Lösung als Kombination aus CRM und E-Commerce
November 2007
November 26, 2007 Netherlands
Nieuwste CRM-oplossing RightNow brengt kennis bij de klant
November 20, 2007 Germany
Neueste On-Demand-CRM-Lösung von RightNow Technologies unterstützt Unternehmen bei der Informationsversorgung ihrer Kunden
November 20, 2007 United States
RightNow Technologies to Present at the Credit Suisse Technology Conference
November 19, 2007 United States
RightNow Technologies' Latest On Demand CRM Offering Helps Organizations Empower Consumers with Knowledge
November 14, 2007 United States
Vcommerce and RightNow Expand Relationship and Joint Offering with End-to-End Enterprise eCommerce and CRM Solution to Help Retailers Drive Sales
November 6, 2007 United States
Cast Iron Systems Introduces New Integration Appliances for RightNow's On Demand CRM Solutions
October 2007
October 29, 2007 United States
RightNow and Demandware Deliver First Enterprise-Class CRM and eCommerce Mash-Up for Consumer-Oriented Organizations
October 24, 2007 United States
RightNow Technologies Reports Third Quarter Financial Results
October 23, 2007 United States
RightNow Technologies Hosts World Usability Day in Montana
October 16, 2007 Germany
Mit RightNow ermöglicht Sony Online Entertainment das perfekte Spielerlebnis mit direkter Onlinehilfe
October 15, 2007 United States
RightNow Helps Sony Online Entertainment Provide Exceptional Gaming Experience with In-Game Support
October 12, 2007 United States
RightNow Founder and CEO Greg Gianforte Inducted Into CRM Hall of Fame
October 10, 2007 United States
RightNow Technologies to Announce Third Quarter 2007 Financial Results
October 5, 2007 United States
MEDIA ALERT: RightNow Technologies to Host Higher Education User Group on October 9-10, 2007
October 3, 2007 United Kingdom
lastminute.com Group Standardises on RightNow to Support Positive Customer Experiences Globally
October 2, 2007 Netherlands
Electronic Arts wint Gartner CRM Excellence Award dankzij RightNow
October 1, 2007 United States
Service & Support Professionals Association Honors RightNow
September 2007
September 28, 2007 United Kingdom
RightNow-Sponsored Study Shows Increasing Trend for Consumers to Boycott Organisations Following a Poor Customer Experience
September 26, 2007 Germany
Electronic Arts gewinnt mit RightNow Gartner CRM Excellence Award
September 24, 2007 United States
RightNow Delivers On Demand CRM Solution for Consumer Electronics and High Tech Appliance Manufacturers
September 21, 2007 United States
Using RightNow, Electronic Arts Wins Gartner's CRM Excellence Award
September 14, 2007 United States
RightNow Features Datamonitor and University of Memphis in Higher Education Webcast on September 18, 2007
September 4, 2007 United States
RightNow Technologies to Present at the Citigroup 14th Annual Global Technology Conference
September 3, 2007 Germany
RightNow erweitert Funktionalität seiner Multichannel-CRM-Lösung
September 3, 2007 Netherlands
RightNow 8.2 vergroot multichannel contactcentermogelijkheden
August 2007
August 30, 2007 Netherlands
RightNow helpt British Telecom bij optimaliseren klantcontacten
August 28, 2007 United States
RightNow-Sponsored Study Finds Expectations For Outstanding Customer Service is Rising
August 28, 2007 United States
RightNow 8.2 Extends Capabilities of Multi-channel CRM Solution
August 23, 2007 Germany
Nikon und RightNow erhalten Technology ROI Award 2007 von Nucleus Research
August 22, 2007 United Kingdom
RightNow to Support BT's Commitment to Customers
August 21, 2007 Netherlands
Nikon en RightNow winnen de 2007 Technology ROI Award van Nucleus Research
August 17, 2007 United States
RightNow Technologies to Webcast Analyst Day Presentations
August 15, 2007 United States
Nikon and RightNow Win 2007 Technology ROI Award from Nucleus Research
August 7, 2007 Australia
Newspoll Survey Finds 21 percent of Consumers Have Switched Broadband Provider Due to a Poor Customer Service Experience
July 2007
July 31, 2007 United States
RightNow Technologies Chairman and CEO to Keynote the Pacific Crest Ninth Annual Technology Leadership Forum on Tuesday August 7, 2007
July 26, 2007 United States
XO Interactive Unveils Contact Center On-Demand
July 25, 2007 United States
RightNow Technologies Reports Second Quarter Financial Results
July 16, 2007 Germany
RightNow bietet zukunftsorientierte CRM-Lösung speziell für Einzelhändler
July 11, 2007 United States
RightNow Technologies to Announce Second Quarter 2007 Financial Results
July 9, 2007 Netherlands
RightNow scoort sterk in telecomsector
July 5, 2007 Netherlands
Onderzoek RightNow: consument voelt zich niet gehoord door bedrijven
June 2007
June 27, 2007 United States
RightNow Receives "Shortlist" Recommendation in Datamonitor's CRM for Higher Education Decision Matrix
June 25, 2007 Germany
Hoher Wettbewerbsdruck lotst Telekommunikationsunternehmen zu RightNow
June 21, 2007 United Kingdom
Telecom Providers Flock to RightNow as Competition Intensifies
June 19, 2007 Germany
Unabhängiges Marktforschungsunternehmen stuft RightNow als führenden Anbieter von CSM-Software (Customer Service Management) ein
June 19, 2007 United States
RightNow Delivers On Demand CRM Solution For Telecommunication Companies
June 19, 2007 Netherlands
Onafhankelijk adviesbureau noemt RightNow als leider in rapport van software voor klantenservice
June 12, 2007 United States
RightNow Named A Leader in Independent Research Firm Customer Service Management Software Evaluation
June 7, 2007 Netherlands
RightNow introduceert CRM-oplossing voor retailers
June 4, 2007 Germany
callmobile.de setzt auf Web Self-Service von RightNow
May 2007
May 25, 2007 United States
New Study Confirms Shoppers Desire for Fast and Easy Access to Online Information
May 23, 2007 Germany
RightNow Connect für unternehmensweite Integrationsfunktionen
May 22, 2007 United Kingdom
XL Leisure Group Selects RightNow Marketing(TM)
May 21, 2007 United States
RightNow Wins 2007 CRM Magazine Service Leader Award for Third Consecutive Year
May 21, 2007 Germany
Genesys und RightNow stellen integrierte Lösung für das Management von Kundeninteraktionen, Voice-Self-Service und Multikanal-Kontakte bereit
May 16, 2007 Netherlands
Snelle toegang klantgegevens met integratieopties van RightNow 8.1
May 15, 2007 United States
RightNow Delivers Enterprise-Class Integration Capabilities With RightNow Connect
May 15, 2007 Australia
travel.com.au Checks In At RightNow Technologies
May 9, 2007 Netherlands
RightNow leider volgens onafhankelijk onderzoek naar Sales Force Automation
May 8, 2007 United States
RightNow Delivers Next-Generation CRM Solution Tailored For Retailers
May 8, 2007 United States
RightNow Helps Leading Retailers Support Their Brands With Exceptional Customer Experiences
May 7, 2007 Germany
Unabhängiges Marktforschungsunternehmen stuft RightNow als führenden Anbieter von SFA-Lösungen (Sales Force Automation) ein
May 7, 2007 Netherlands
RightNow en Genesys ontwikkelen geïntegreerde applicatie voor optimale klantervaring
May 2, 2007 United States
RightNow Technologies to Present at Upcoming Financial Conferences
April 2007
April 25, 2007 United States
RightNow Named A Leader in Independent Research Firm SFA Evaluation
April 24, 2007 United States
Customer Service Leaders Genesys and RightNow Deliver Integrated Solution for Customer Interaction Management, Voice Self-Service and Multi-Channel Contact
April 24, 2007 Netherlands
Thomas Kendra treedt toe tot Raad van Bestuur RightNow
April 19, 2007 United States
RightNow Technologies Reports First Quarter Financial Results and Reschedules Earnings Call for Thursday, April 19, 2007
April 19, 2007 Australia
DealsDirect.com.au Selects RightNow to Support Growing Customer Base
April 18, 2007 Netherlands
Onderzoek RightNow: Nederlanders luchten massaal hun hart na slechte service
April 17, 2007 United States
RightNow CEO Greg Gianforte Keynotes at SaaScon
April 12, 2007 United Kingdom
British Consumers Complain upto 5 Times a Year about Poor Customer Experiences
April 10, 2007 United States
New RightNow Federal Government Solution Helps Public Agencies Provide Excellent Constituent Experiences
April 4, 2007 United States
MEDIA ALERT: RightNow Technologies To Host Federal User Group on April 10, 2007
April 4, 2007 Netherlands
RightNow biedt maatwerkoplossing voor hoger onderwijs
April 3, 2007 United States
RightNow Technologies to Announce First Quarter 2007 Financial Results
April 3, 2007 United States
Industry Veteran Thomas W. Kendra Joins RightNow Board of Directors
April 2, 2007 Netherlands
RightNow dichterbij Benelux-klanten met nieuwe vestiging Utrecht
April 2, 2007 Netherlands
RightNow benoemt Joseph Brown tot EMEA General Manager
March 2007
March 28, 2007 United States
RightNow Delivers Tailored Solution for Higher Education
March 27, 2007 Netherlands
Thomascook.com breidt gebruik van RightNow uit
March 26, 2007 United States
iRobot Selects RightNow to Optimize Customer Experience Across Multiple Support Channels
March 21, 2007 United States
Internet Yellow Pages Provider YP Corp Uses RightNow to Deliver Exceptional Customer Experiences While Reducing Costs
March 21, 2007 Germany
Versatel optimiert mit RightNow Lösung den Service
March 16, 2007 Germany
flythomascook.com setzt verstärkt auf RightNow
March 12, 2007 Netherlands
RightNow en The Selfservice Company ontsluiten kennis via dialoog
March 7, 2007 United States
RightNow Wins Product of the Year Award from Internet Telephony Magazine
March 6, 2007 Germany
RightNow "Leader" in Midmarket CRM Auswertung
February 2007
February 27, 2007 Germany
RightNow führt neue Voice-Lösungen ein
February 26, 2007 United States
RightNow Technologies to Webcast at Montgomery Technology Conference
February 23, 2007 United States
RightNow Named a Leader in Independent Research Firm Midmarket CRM Evaluation
February 22, 2007 United States
RightNow Delivers RightNow 8
February 19, 2007 Netherlands
RightNow presteert sterk in markt voor zakelijke CRM-suites
February 15, 2007 United Kingdom
Flythomascook.com expands use of RightNow
February 15, 2007 United Kingdom
Joseph Brown appointed as RightNow's EMEA General Manager
February 14, 2007 United States
Publishing House John Wiley & Sons, INC., Uses RightNow to Increase Customer Satisfaction, Drive Revenue and Lower Costs
February 14, 2007 United States
RightNow Announces Senior Appointments
February 13, 2007 Germany
Unabhängiges Marktforschungsunternehmen stuft RightNow als "Strong Performer" auf dem Markt für CRM-Suites der Enterprise Klasse ein
February 13, 2007 Netherlands
RightNow introduceert nieuwe spraakoplossingen
February 8, 2007 Netherlands
Marktplaats.nl kiest RightNow voor optimalisatie van service, marketing en sales
February 6, 2007 United States
HMC Uses RightNow Across 50 Countries to Provide Premium Hotels with Exceptional Customer Experiences
February 5, 2007 United States
RightNow Delivers New Voice Solutions
February 5, 2007 United States
RightNow Technologies Chairman and CEO to Keynote the Credit Suisse Disruptive Technology Conference on Thursday February 8, 2007
January 2007
January 31, 2007 United States
RightNow Technologies Reports Fourth Quarter and Full Year 2006 Financial Results
January 30, 2007 United States
RightNow Technologies to Webcast at Upcoming Financial Conferences
January 25, 2007 Germany
BEHRINGER nimmt an CRM Initiative 2007 der Computerwoche teil
January 23, 2007 United States
Minnesota State Colleges and Universities to Standardize on RightNow Service, Marketing and Sales
January 17, 2007 United States
RightNow Technologies to Announce Fourth Quarter and Year End 2006 Results
January 16, 2007 United States
New Study Highlights Emotional and Business Impact of Bad Customer Experiences
January 4, 2007 United States
RightNow Technologies Reports Preliminary 2006 Financial Results
December 2006
December 15, 2006 United States
RightNow Named One of 50 Fastest-Growing Software Companies by Baseline Magazine
December 7, 2006 Netherlands
RightNow adviseert: doe uw online kerstinkopen voor 18 december
December 4, 2006 Germany
Nikon führt RightNow Marketing europaweit ein
December 1, 2006 United Kingdom
Top Tips for Retailers from RightNow: Give Your Customers The Best Online Gift this Christmas
November 2006
November 30, 2006 United States
Nikon Rolls Out RightNow Marketing Across Europe
November 30, 2006 Netherlands
RightNow Marketing basis voor alle uitgaande klantcommunicatie Nikon in geheel Europa
November 29, 2006 United Kingdom
Nikon Rolls Out RightNow Marketing Across Europe
November 28, 2006 Netherlands
Onderzoek RightNow: 30 procent klanten blijft definitief weg na slechte service-ervaring
November 27, 2006 Australia
ZUJI Chooses RightNow to Improve Internal Efficiencies and Customer Experience
November 27, 2006 United States
MEDIA ALERT: RightNow To Host Roundtable on Best Practices for Delivering Superior Customer Experiences
November 23, 2006 Germany
RightNow Studie bestätigt: professionelle Dienstleistung am Kunden wird belohnt
November 21, 2006 United States
RightNow Technologies to Webcast at Credit Suisse Annual Technology Conference
November 17, 2006 United States
T-Mobile Austria Implements RightNow to Enhance Customer Experiences
November 16, 2006 Germany
RightNow und Informatica optimieren das Kundenerlebnis
November 16, 2006 Netherlands
T-Mobile Austria verbetert klantervaringen met RightNow
November 13, 2006 Germany
T-Mobile Austria setzt auf RightNow zur Optimierung der Kundenerlebnisse
November 13, 2006 Netherlands
RightNow en Informatica starten samenwerking voor optimale klantervaring
November 8, 2006 United States
Nikon and RightNow Win 2006 ROI Leadership Award from Baseline Magazine
November 7, 2006 United States
RightNow and Informatica Team to Optimize the Customer Experience
October 2006
October 31, 2006 Australia
82 Percent of Consumers Withdraw Their Business Because of Poor Customer Experiences
October 30, 2006 United States
RightNow Wins Three Top Awards from CRM Magazine
October 25, 2006 United States
RightNow Technologies Reports Third Quarter 2006 Financial Results
October 23, 2006 United States
MEDIA ALERT: RightNow Provides Complimentary Webcast Series on October 31, November 14, and December 7, 2006
October 11, 2006 United States
RightNow Applies Cutting-Edge Artificial Intelligence Research to Real-World Business Challenges
October 11, 2006 United Kingdom
G4S Cash Services Selects RightNow to Support Sales Methodology and Targeted Marketing Campaigns
October 9, 2006 Spain
RightNow CEO Greg Gianforte Speaks at ETRE 2006
October 9, 2006 United States
Jay Rising, Former President of ADP’s National Accounts Division, Joins RightNow Technologies as President of Field Operations
October 5, 2006 United States
RightNow Technologies to Announce Third Quarter 2006 Results
September 2006
September 22, 2006 United States
MEDIA ALERT: RightNow Technologies CEO Greg Gianforte On SaaS CEO Hot Seat Panel at SaaScon, September 26, 2006
September 14, 2006 Germany
RightNow 8 unterstützt Unternehmen beim Aufbau hochwertiger Kundenerlebnisse
September 11, 2006 United States
RightNow Kicks Off Annual User Conference
September 11, 2006 United States
RightNow Technologies and Lithium Technologies Work Together to Enhance Customer Experiences
September 11, 2006 United States
RightNow 8 Helps Companies Deliver Exceptional Customer Experiences
September 7, 2006 Germany
asknet optimiert seinen Kundenservice und entscheidet sich für Lösungen von RightNow
September 6, 2006 United Kingdom
New Research Shows Poor Customer Experiences Affect Consumer Well Being
August 2006
August 30, 2006 United States
Procter & Gamble Applies RightNow to Deliver Superior Consumer Experience
August 28, 2006 United States
RightNow Technologies to Webcast Analyst Day Presentations
August 16, 2006 United Kingdom
Tiscali UK LTD Selects RightNow to Deliver an Enhanced Customer Experience
August 15, 2006 United States
Overstock.com Selects RightNow Technologies to Deliver a Superior Customer Experience
August 11, 2006 United States
MEDIA ALERT: RightNow Technologies to Participate in Keynote Panel Discussion at Shared Insights Customer Self Service Conference August 16, 2006
August 8, 2006 United States
Samsung Telecommunications America Taps RightNow to Provide Outstanding Customer Experience
August 8, 2006 Australia
Victoria University of Wellington Increases Out-of-Country Conversion Rates Using RightNow Marketing
August 3, 2006 United States
RightNow Technologies to Webcast at Upcoming Financial Conferences
August 1, 2006 United States
RightNow Technologies Will Be Exhibiting At SpeechTEK on August 7-9, 2006
July 2006
July 31, 2006 Netherlands
RightNow Technologies realiseert twee miljardste klantinteractie
July 26, 2006 United States
RightNow Completes 2 Billion Customer Interactions
July 25, 2006 United States
MEDIA ALERT: RightNow Technologies To Host Federal User Group on July 27, 2006
July 24, 2006 United States
RightNow Technologies Reports Second Quarter 2006 Financial Results
July 21, 2006 United States
RightNow CEO Joins Software-as-a-Service Panel at AlwaysOn's Innovation Summit
July 11, 2006 Australia
Jetstar Extends Agreement with RightNow to Support Overseas Expansion
July 11, 2006 United States
RightNow Technologies to Announce Second Quarter 2006 Results
July 10, 2006 Germany
Pioneer steigert Kundenservice und sichert Kundentreue mit Marketing Lösung von RightNow
June 2006
June 27, 2006 United States
EPA Wins Federal Computer Week's Pioneer Award for High-Impact RightNow Implementation
June 26, 2006 United States
State of Kentucky Enlists RightNow Service, RightNow Marketing and RightNow Metrics to Promote and Facilitate Postsecondary Education
June 26, 2006 Germany
Traditionsunternehmen vertraut auf Web Self-Service von RightNow
June 19, 2006 United States
RightNow Technologies to Webcast at William Blair On Demand Conference
June 19, 2006 United States
World's Largest Credit Union Selects RightNow to Optimize Responsiveness to 2.6 Million Members
June 15, 2006 United Kingdom
Link to Life Deploys RightNow to Provide Effective Coaching Services
June 14, 2006 United States
Oracle/Siebel Executive Joins RightNow as Vice President of Business Development
June 13, 2006 Germany
Neue Voice-Lösungen von RightNow für ein gesteigertes Kundenerlebnis bei reduzierten Kosten
June 12, 2006 United States
New RightNow Voice Solutions Reduce Call Center Costs, Improve Customer Experience, and Add Management Insight
June 12, 2006 United States
RightNow Voice Wins Speech Technology Excellence Award From Customer Inter@ction Solutions Magazine
June 5, 2006 United States
RightNow Marketing(TM) Surpasses 200-Customer Mark
June 5, 2006 United Kingdom
Flythomascook.com Turns up the Heat with RightNow
May 2006
May 30, 2006 United States
Illinois Department of Revenue Improves Service, Cuts Costs and Gains Critical Insights With RightNow
May 29, 2006 Germany
RightNow übernimmt Salesnet
May 22, 2006 United States
RightNow Acquires SalesNet to Accelerate Development of Customer Experience Solutions
May 18, 2006 United States
RightNow Technologies to Webcast at Pacific Crest On Demand Conference
May 17, 2006 United States
Iomega Delivers Exceptional Customer Experiences Worldwide with RightNow-Based Global Contact Center Environment
May 16, 2006 United States
Salesnet Named One of the "Best Places to Work" in Massachusetts by the Boston Business Journal's Annual Regional Awards Program
May 12, 2006 United States
RightNow CEO Greg Gianforte Takes Bootstrapping Message to SIIA Software Strategy Summit
May 8, 2006 Germany
BEHRINGER setzt weiterhin auf RightNows Online Self-Service
May 8, 2006 United States
Rightnow's Customer Experience Management Solution Helps TD Banknorth Provide Superior Customer Service While Cutting Costs
May 8, 2006 United States
RightNow Helps Financial Institutions Dramatically Improve the Customer Experience While Controlling Costs
April 2006
April 27, 2006 United States
RightNow Continues to Lead Adoption of Software-as-a-Service by Enterprises and Large Government Agencies
April 26, 2006 United States
JetBlue's Sales Team Takes Off With Salesnet
April 25, 2006 United States
MEDIA ALERT: RightNow Technologies Hosts Complimentary Government Webcast on April 27, 2006
April 24, 2006 United States
RightNow Technologies Reports First Quarter 2006 Financial Results
April 21, 2006 United States
RightNow CEO Brings Bootstrapping Message to MYSQL Users Conference 2006
April 19, 2006 United Kingdom
65 Percent of British Consumers Withdraw Their Customer Due to Poor Customer Service Experiences
April 10, 2006 United States
RightNow Technologies to Announce First Quarter 2006 Results
April 3, 2006 United States
RightNow CEO Greg Gianforte Speaks at Software 2006 on Software-as-a-Service for the Enterprise
April 3, 2006 Germany
Besserer Bürger-Service mit RightNow
March 2006
March 27, 2006 United States
U.S. Department of Agriculture's Farm Service Agency Becomes More Citizen Centric, Streamlines Communication With Constituents
March 27, 2006 United States
Salesnet is Tickled PINK with Another Win Over Salesforce.com
March 23, 2006 United States
RightNow Signs 100th Higher Education Customer
March 23, 2006 United Kingdom
Government Customers Save £3Million With RightNow by Transforming the Way they Serve their Customers.
March 21, 2006 United States
RightNow Releases Results of Customer Experience Report
March 15, 2006 United States
RightNow Showcases Top Internet Retailers With 'See the Light' Initiative
March 15, 2006 United States
MEDIA ALERT: RightNow Technologies Exhibiting At Help Desk Institute Annual Conference on March 19-22, 2006
March 14, 2006 United States
RightNow Marketing Operations Manager Andrew Hull to Speak at the Conference on Marketing
March 3, 2006 United States
It's No Bull: Salesnet Wins Another Customer Over Salesforce.com
March 1, 2006 United States
RightNow Receives 'Top 15' CRM Software Award from ISM
February 2006
February 24, 2006 Germany
Trotz Streik bedient British Airways mit Hilfe von RightNow Millionen von Kunden
February 23, 2006 United States
MEDIA ALERT: RightNow Technologies To Host Federal User Group on March 1, 2006
February 22, 2006 United States
Spatial Selects RightNow CRM to Improve and Unify Marketing, Sales and Customer Service
February 22, 2006 United Kingdom
British Airways Depends on RightNow to Serve Millions of Customers During Industrial Action Crisis
February 17, 2006 United States
RightNow Awarded Fourth Patent for Optimization of Customer Self-Service Via the Web
February 17, 2006 United States
MEDIA ALERT: RightNow Technologies Will Be Exhibiting At eTail, February 22-23, 2006
February 16, 2006 United States
RightNow Technologies to Webcast at Upcoming Financial Conferences
February 15, 2006 United States
RightNow's Multi-Channel Case Management Solution Helps 125 Government Agencies Better Serve Constituencies While Controlling Costs
February 14, 2006 Germany
NEU.de entscheidet sich für On-Demand-CRM-System von RightNow
February 13, 2006 United States
GreenPages Selects Salesnet's 25th Anniversary Edition over Salesforce.com Winter '06
February 13, 2006 United States
Salesnet Celebrates 25th Anniversary Product Edition
February 7, 2006 United Kingdom
RightNow Marketing is 'dead cert' for Paddy Power
February 6, 2006 Germany
RightNow erreichte 2005 eine Systemverfügbarkeit von 99,98 Prozent
February 3, 2006 United States
RightNow CEO & Founder Greg Gianforte to Speak at 2006 Enterprise Software Summit
February 2, 2006 United States
RightNow CEO and Founder Greg Gianforte Named "New Generation Leader" by Enterprise Software Observer
February 2, 2006 Germany
RightNow einziger CRM-Anbieter in Marktanalyse von Lösungen für E-Mail-Marketing
February 1, 2006 United States
RightNow Delivers 99.98 Percent Uptime in 2005
January 2006
January 30, 2006 United States
RightNow Technologies Reports Fourth Quarter and Full Year 2005 Financial Results
January 26, 2006 United States
RightNow is Only CRM Vendor Included in Research Firm's Email Marketing Wave
January 26, 2006 United States
RightNow Wins SearchCRM.com Product of the Year Award in Marketing Automation for SMB Category
January 20, 2006 Germany
RightNow führend bei On-Demand-CRM-Lösungen für Enterprise-Kunden
January 19, 2006 Germany
RightNow reagiert auf die CRM-Bedürfnisse internationaler Unternehmen und unterstützt jetzt 19 Sprachen
January 19, 2006 United States
RightNow and NCsoft Win Beagle Research's ''WizKids'' Award for Innovative Embedded Customer Service Solution
January 19, 2006 United States
RightNow Enables GameFly to Optimize Customer Retention With Effective, Efficient Multi-Channel Service
January 16, 2006 United States
RightNow Responds to Customers' Global CRM Needs with Support for 19 Languages
January 16, 2006 United States
RightNow Leads Adoption of On Demand CRM By Enterprise Customers
January 11, 2006 United States
RightNow Technologies to Announce Fourth Quarter and Full Year 2005 Results
January 3, 2006 United States
RightNow Wins Sixth Straight Product of the Year Award from Customer Inter@ction Solutions Magazine
December 2005
December 22, 2005 United Kingdom
Ubisoft Ramps up Customer Service for a King Kong Christmas
December 19, 2005 United States
RightNow CRM Helps ResortCom Triple its Profitability by Streamlining Front- and Back-Office Processes
December 12, 2005 United States
Ancillary Care Management Selects RightNow Service and RightNow Voice to Power Fast-Growing Contact Center
December 12, 2005 United States
RightNow CEO & Founder Greg Gianforte to Speak at Red Herring Fall 2005 Conference
December 12, 2005 Germany
RightNow-Programmierschnittstelle für Telefonieintegration erschließt RightNows sprachgestützte CRM-Applikation für Fremdanbieter
December 8, 2005 United Kingdom
BT HR Deploys RightNow To Help Employees Help Themselves
December 6, 2005 United States
RightNow Ranked No. 1 in CRMGuru's Study of CRM Vendors
December 5, 2005 United States
RightNow CRM Delivers High Return-On-Investment to Growing, Diverse Customer Base
December 2, 2005 Germany
HUK24 setzt die CRM-Technologie von RightNow ein
November 2005
November 29, 2005 United States
RightNow Technologies to Present at Upcoming Financial Events
November 16, 2005 United States
Intelsat Replaces Siebel SA Enterprise With RightNow CRM
November 16, 2005 United States
RightNow Offers Siebel Users Six Months of Free CRM
November 16, 2005 Germany
Intelsat Ersetzt Siebel Sa Enterprise durch RightNow CRM
November 14, 2005 United States
Mission Federal Credit Union Selects RightNow CRM to Better Understand and Meet Individual Members' Needs
November 7, 2005 United States
RightNow and ISC Partner to Boost Call and Contact Center Performance
November 3, 2005 United Kingdom
Cornwall County Council Implements RightNow for Effective Citizen Services
November 3, 2005 United Kingdom
RightNow and TietoEnator Partner to Deliver On Demand CRM to Nordic Countries
October 2005
October 31, 2005 United States
RightNow Only Full-Suite CRM Vendor on Leading Research Firm's List of Top Email Service Providers
October 31, 2005 United States
The Right Start Boosts Sales and Promotes Customer Loyalty with RightNow Marketing
October 27, 2005 United States
RightNow Technologies to Present at Morgan Stanley Software, Services, Internet & Networking Conference
October 25, 2005 United States
RightNow Selected for Avaya DeveloperConnection Program
October 25, 2005 United States
RightNow Ranked on 2005 Deloitte Technology Fast 500 for Second Consecutive Year
October 25, 2005 United States
RightNow Taps IHS as CRM Implementation Partner
October 24, 2005 United States
RightNow Technologies Reports Third Quarter 2005 Financial Results
October 19, 2005 United States
RightNow CEO Greg Gianforte to Host SIIA CEO Roundtable on Software-as-a-Service Delivery Model
October 19, 2005 United States
RightNow CEO Greg Gianforte to Deliver Keynote at TiE Institute’s Bootstrapping Conference
October 18, 2005 United States
Nikon’s Global Deployment of RightNow Service Delivers Decreased Call, Email Response Times Plus Increased Savings
October 18, 2005 United Kingdom
Travel Industry Embraces RightNow To Help Move Customers From “Looking to Booking”
October 18, 2005 United Kingdom
ThomasCook.com Implements RightNow CRM to Gain e-Commerce Competitive Edge
October 18, 2005 Germany
ThomasCook.com Implementiert RightNow CRM, Um Einen Wettbewerbsvorsprung Im e Commerce Zu Erzielen
October 17, 2005 United States
Vent-Axia Sales Team Increases Effectiveness Using Salesnet's Integration-As-A-Servic(TM)
October 14, 2005 United States
Resounding Success of RightNow User Conference Highlights “Changing of the Guard” in CRM Market
October 12, 2005 United States
RightNow Technologies to Announce Third Quarter 2005 Results
October 4, 2005 United States
RightNow Facilitates More Than One Billion Customer Interactions
October 4, 2005 United States
RightNow CEO and Technology Honored by CRM Magazine With 2005 CRM Leader Awards
October 4, 2005 United States
RightNow Telephony Application Programming Interface Opens Voice-Enabled CRM to Third-Party Solution Providers
October 4, 2005 United States
RightNow Voice Wins TMC Labs 2005 Innovation Award
September 2005
September 29, 2005 United States
RightNow to Hold Annual User Conference October 3-6 at Montana’s Renowned Big Sky Resort
September 28, 2005 United States
RightNow Supports Business Growth With New Executive Appointments
September 28, 2005 United Kingdom
RightNow and Star Join Forces to Deliver Key Customer Relationship Management Solution to Mid Market
September 26, 2005 United States
CopperCom Deploys RightNow CRM to Support Exponential Business Growth
September 20, 2005 Australia
Australian Capital Territory Implements RightNow to Increase Quality and Consistency of Government Services
September 19, 2005 United States
drugstore.com Chooses RightNow for Integrated Voice and Web Self-Service
September 14, 2005 United States
RightNow CEO & Founder Greg Gianforte Presents “Bootstrapping Your Business” Seminar
September 14, 2005 Germany
Siemens setzt auf die CRM-Technologie von RightNow
September 13, 2005 United States
RightNow CEO & Founder Greg Gianforte to Address Forbes CEO Forum 2005
September 12, 2005 United States
Customers Embrace RightNow’s SmartHosting Architecture for Value, Choice, Reliability, and Convenience
September 6, 2005 United States
RightNow Helps Higher One to Double in Size, Efficiency While Service Agent Headcount Increased Only 40 Percent
September 6, 2005 United States
RightNow Supports Major Application Roll-Out at University of New Mexico
September 6, 2005 United States
University of West Florida Selects RightNow CRM to Support Expansion of Online Campus
September 6, 2005 United States
Salesnet Announces salesnet25.com—Previews Upcoming 25th Anniversary Product Edition
September 2, 2005 United States
RightNow Technologies, Inc. to Present at ThinkEquity Partners 3rd Annual Growth Conference
September 1, 2005 Germany
Reisesektor Setzt auf RightNow
August 2005
August 31, 2005 United Kingdom
Gloucestershire Electronic Partnership uses RightNow to Unify and Improve Citizen Access to Services
August 16, 2005 United States
NetScout's Global Customer Support Organization Boosts Efficiency With RightNow’s On Demand CRM Technology
August 10, 2005 United States
RightNow Extends Marketing, Sales and Service Capabilities of the Industry's Most Complete On Demand CRM Solution
August 10, 2005 United States
RightNow Boosts Speed and Consistency of Customer Service With Innovative Application of Decision-Tree Logic
August 10, 2005 United States
RightNow Delivers First Telesales Solution in On Demand CRM Market
August 8, 2005 United States
Salesnet Announces Significant Product Upgrades To Enterprise On-Demand CRM Solution
August 8, 2005 United States
Salesnet Unveils Latest Version of Private Labeling Solution – Salesnet OEM v.2
August 2, 2005 United States
Graco Boosts Sales Rep Productivity With RightNow Sales
August 2, 2005 United States
RightNow Technologies to Webcast Analyst Day Presentations
August 1, 2005 United States
Audiovox Realizes Three-Year ROI of More Than 1,989 Percent With RightNow's On Demand CRM Solution
August 1, 2005 United States
RightNow Earns Nucleus Technology ROI Award for Unprecedented Third Consecutive Year
July 2005
July 25, 2005 United States
RightNow Technologies Reports Second Quarter 2005 Financial Results
July 21, 2005 United Kingdom
RightNow Announces First European Hosting Site
July 18, 2005 United States
A & A Contract Customs Brokers Taps RightNow Service to Optimize Business Impact of Online Channels
July 18, 2005 United States
RightNow Receives Sixth Consecutive Excellence Award for CRM from Customer Interaction Solutions Magazine
July 14, 2005 United States
Corda Technologies Chooses RightNow CRM To Support Next Stage Of Business Growth
July 13, 2005 United States
RightNow's On Demand CRM Solution Creates Cutting-Edge, Virtual Knowledge Center for Wyndham Hotels
July 12, 2005 United States
RightNow Technologies To Announce Second Quarter 2005 Results
June 2005
June 29, 2005 United States
CRMGuru.com Honors RightNow Technologies for Best Customer Service and Support Solution
June 28, 2005 United States
Two RightNow Customers Receive 2005 ROI Leadership Awards From Baseline Magazine
June 28, 2005 United States
University of Houston's RightNow-Based 'Ask Shasta' System Generates Three-Year ROI of More than 1,100 Percent
June 27, 2005 United States
RightNow Acquires Convergent Voice and Announces "Voice-Enabled CRM" Initiative
June 27, 2005 United States
Joseph G. Brown Joins RightNow Management Team as Vice President of Voice Solutions
June 27, 2005 United States
RightNow Granted Break-Through Patent for Dynamic Phone Interface
June 20, 2005 United States
Boxwood Technology Implements RightNow CRM to Support Next Phase of Business Growth
June 13, 2005 United States
Corel Gives Customers Free Lifetime Technical Support Via Internet Channels with RightNow
June 7, 2005 United States
RightNow Gets Top Score in Nucleus Research Ratings
June 7, 2005 United States
Elmar Picks RightNow CRM, Discards Siebel 7 as Strategic Platform for Sales, Service, Marketing
June 6, 2005 United States
RightNow CRM Replaces Siebel at Briggs Corporation to Deliver 360-View of Medical Doc Customers
May 2005
May 31, 2005 United States
Victoria International Deploys RightNow Marketing to Boost Enrollment and Improve Student Services
May 31, 2005 United States
ADAPTIX Deploys RightNow CRM to Support Rapid and Efficient Business Growth
May 24, 2005 United States
Pollak Learning Alliance Selects RightNow to Build Unified Marketing-And-Sales Environment
May 24, 2005 United States
Zoomerang Taps RightNow Marketing to Promote Services to Customers in More Than 200 Countries
May 23, 2005 United States
ClearPlay Grows 2095 Percent, Achieves 98 Percent Customer Retention with RightNow’s CRM Solutions
May 23, 2005 United States
RightNow Marketing Helps Top Hispanic Interactive Agency Effectively Execute Opt-In Campaigns for Blue-Chip Clients
May 23, 2005 United States
RightNow Seizes On Demand Marketing Automation Leadership with 100th Customer Win
May 23, 2005 United States
EZArchive Achieves Customer Conversion Goals with RightNow Marketing
May 20, 2005 United States
RightNow CEO Greg Gianforte Joins SAAS Panel at SIIA'S 2005 Enterprise Software Summit
May 19, 2005 United States
LeadPoint Implements RightNow CRM to Support Innovative Business
May 18, 2005 United States
RightNow Earns Top Score from Allen Bonde Group on Annual Self Service Vendor Scorecard
May 18, 2005 United States
RightNow Targets Salesforce.com Customers with Free "Complete the Suite" CRM Offer
May 17, 2005 United States
Targus Optimizes Customer Loyalty and Staff Productivity with RightNow's On Demand CRM Solutions
May 17, 2005 United States
RightNow Wins CRM Magazine's 2005 Service Leader Award for Second Consecutive Year
May 16, 2005 United States
Leading Childrens' Products retailer Selects RightNow as its Strategic CRM Platform
May 12, 2005 United States
RightNow CEO and Founder Greg Gianforte to Speak at TIECON 2005 Conference on "Software Luminaries Panel" with Citigroup Smith Barney, Adobe, Oracle, Microsoft, and NEA
May 9, 2005 United States
Lexi-Comp Boosts Customer Satisfaction and Sales with RightNow's On Demand CRM Solutions
May 3, 2005 United States
With RightNow Service CBS SportsLine.com Reaps 63% Workload Drop, 555% Growth in Information Delivery
May 3, 2005 United States
RightNow Service Enables Pinnacle Systems' Competitively Differentiated Support Via Phone, Email and Web
April 2005
April 26, 2005 United States
Convergys Expands Agreement With RightNow
April 26, 2005 United States
Alaska Airlines/Horizon Air Cargo Embrace RightNow's On Demand Solutions to Optimize and Unify Cargo Sales, Service and Marketing
April 26, 2005 United States
Husqvarna Implements RightNow CRM Suite To Create Unified Sales, Marketing & Customer Service Environment
April 26, 2005 United States
Penguin Group (USA) Deploys RightNow's On Demand CRM Solution To Launch Major Customer Care Initiative
April 25, 2005 United States
RightNow Technologies Reports First Quarter 2005 Financial Results
April 19, 2005 United States
RightNow Technologies CEO Greg Gianforte To Present At Software 2005 Conference
April 19, 2005 United States
Salesnet Launches Industry's First Official Development Site For Salesnet Integrations
April 12, 2005 United States
RightNow Technologies To Announce First Quarter 2005 Results
April 8, 2005 United Kingdom
Figleaves.com Improves Customer Experience with Rightnow Multi-Channel Contact Centre
April 6, 2005 United States
Independent Research Firm Cites RightNow as Strong Performer in eService Report
April 6, 2005 United States
Independent Research Firm Cites RightNow as Strong Performer in Hosted SFA Report
April 5, 2005 United States
RightNow's On Demand Leadership Recognized by 2005 Editors' Choice Awards from Intelligent Enterprise Magazine
April 4, 2005 United States
Tax Agencies And Preparers Depend On RightNow's Solutions To Service Customers And Survive Annual Crunch Time
April 4, 2005 United States
Telsource Selects Salesnet's On-Demand CRM To Define, Guide, & Track Sales Success
March 2005
March 18, 2005 United States
RightNow Technologies To Present At SDForum's Software As A Service Conference To Be Held March 22 In Santa Clara
March 15, 2005 United States
Salesnet & Miller Heiman Debut Comprehensive, Methodology-Based On-Demand CRM For Sales
March 14, 2005 United States
Wi-Fi Leader Proxim Deploys RightNow CRM, Achieves 50 Percent Cost Savings, Service and Support Excellence
March 9, 2005 United States
Pinnacle Systems To Manage Global Sales, Marketing and Service Operations With Full RightNow CRM? Suite
March 3, 2005 United States
RightNow Customer Roundtable To Be Held March 10th In Santa Clara To Discuss CRM Best Practices For Building World-Class Sales, Service And Marketing Organizations
February 2005
February 28, 2005 United States
RightNow Enables University Of South Florida To Support 800 Percent Increase In Service Inquiries Without Expanding
February 23, 2005 United States
RightNow Provides Broadest Language Support In On Demand CRM Market
February 21, 2005 United States
RightNow's On Demand CRM Solution Selected By US Airways
February 17, 2005 United States
RightNow On Demand CRM Empowers NZ Postal Division To Streamline And Optimize Core Sales Processes
February 17, 2005 United States
RightNow Gives MegaPath Key Competitive Advantages By Providing Expanded Services For Internet Access Market
February 17, 2005 United States
RightNow Serves More Than 500 Million Customer Interactions In 2004
February 17, 2005 United States
Packeteer Taps RightNow As Global CRM Platform
February 14, 2005 United States
RightNow's Hosted CRM Solution Enables Audible.com To Maximize Sales, Profitability And Customer Loyalty
February 14, 2005 United States
Salesnet Hosts First Global Partner Summit To Fuel Increased Channel Networking
February 9, 2005 United States
Salesnet On-Demand CRM For Advertising/Media Sales Earns Product Of The Year Award
February 7, 2005 United States
RightNow Powers CRM For Top Latin American Network Services Provider
February 3, 2005 United States
RightNow CRM 7.0 Named Product Of The Year By Customer Inter@ction Solutions Magazine For Fifth Straight Year
February 2, 2005 United States
RightNow CRM Selected As 2005 Codie Awards Finalist By Software & Information Industry Association
February 1, 2005 United States
RightNow Receives 'Strong Positive' Rating in Latest E-Service Suite MarketScope
January 2005
January 31, 2005 United States
Linksys Selects RightNow CRM 7.0 For Full CRM Deployment Worldwide
January 31, 2005 United States
RightNow Technologies Reports Financial Results For Full Year And Fourth Quarter 2004
January 31, 2005 United States
Beagle Research Group Names Salesnet On-Demand CRM
January 25, 2005 United States
IP Voice Apps Leader Pactolus Selects RightNow CRM To Accelerate, Support Next Stage Of Business Growth
January 24, 2005 United States
Friend Communications Improves Business Performance With RightNow’s Full On Demand CRM Suite
January 17, 2005 United States
RightNow’s On Demand CRM Technology Powers Customer-Centricity at Black & Decker
January 13, 2005 United States
RightNow Technologies To Announce Fourth Quarter and Full Year 2004 Results
January 13, 2005 United States
Salesnet Praised In On-Demand CRM Industry Roundup By Yankee Group, Forrester Research, & AMI Partners
January 12, 2005 United States
RightNow Helps Minnesota State Colleges and Universities Improve Services And Boost Recruitment
January 11, 2005 United States
Applied Biosystems “Right-Channels” Customer Service With RightNow’s On Demand CRM Solution
January 10, 2005 United States
Readers’s Digest Optimizes Service Quality and Reduces Costs With RightNow’s On Demand CRM Technology
January 7, 2005 United States
Salesnet Appoints New Global Vice President Of Sales & Alliances
January 5, 2005 United States
Dymo Deploys RightNow To Support Industry-Leading Brand
January 4, 2005 United States
Invitrogen Efficiently Handles Complex Scientific Inquiries Across All Customer Channels With RightNow Technologies
January 1, 2005 United States
RightNow Voice Wins TMC Labs 2005 Innovation Award
December 2004
December 16, 2004 United States
Sovereign Bank's Workflow-Based Salesnet CRM Implementation Named Realware Award Finalist
December 14, 2004 United States
Nix Health Care System Selects Salesnet CRM To Streamline And Maximize Outreach To Physicians
December 13, 2004 United Kingdom
easyJet Selects RightNow to Improve Customer Service and Save £750,000 on Operational Costs
December 6, 2004 United Kingdom
BT Retail Rolls Out New Internet Customer Service Strategy From RightNow Technologies
November 2004
November 30, 2004 United States
RightNow Enables StarCite to Improve Service and Cut Costs While Global Online Event Business Experiences Rapid Growth
November 29, 2004 United States
International Rectifier Builds Global 24/7 Contact Center With RightNow’s On Demand CRM Technology
November 29, 2004 United States
New Salesnet OEM Partner Combines Customer Acquisition Services With Sales-Focused CRM
November 22, 2004 United Kingdom
Public Sector Embraces RightNow’s On Demand Solutions to Improve Customer Service
November 16, 2004 United States
Uniden Successfully ‘Insources’ Customer Service With RightNow's On Demand CRM Technology
November 15, 2004 United States
RightNow and UCN Join Forces to Provide On Demand Access to Sophisticated Contact Center Applications and Communications Infrastructure
November 15, 2004 United States
RightNow Serves 352 Million Customer Service Interactions to Date in 2004
November 15, 2004 United States
Salesnet OEM Partner Brings CRM Into Golf & Club Industries
November 9, 2004 United States
RealtyTrac Doubles its Business Without Doubling its Customer Service Costs Thanks to RightNow’s CRM Solutions
November 8, 2004 United States
RightNow Taps the Aaronson Group to Provide 'A La Carte' Email Marketing Services
November 8, 2004 United States
RightNow and Quris Partner to Deliver High Impact Email Marketing Programs
November 2, 2004 United States
Beachbody Boosts Sales, Marketing and Customer Service with Rightnow’s On Demand CRM Solutions
November 2, 2004 United States
Salesnet & UniPress Partner To Integrate Award-Winning, On-Demand CRM Sales & Support Solutions
November 1, 2004 United States
Konica Minolta Leverages RightNow CRM Platform Across Customer Service, Dealer Channel and Major Account Sales
October 2004
October 28, 2004 United States
RightNow Technologies, Inc. to Present at Morgan Stanley’s Annual Software, Services, Internet and Networking Conference
October 28, 2004 United States
RightNow Technologies, Inc. to Present at the FTN Midwest Business Services & Technology Conference
October 25, 2004 United States
RightNow Reports Financial Results for Third Quarter of 2004
October 19, 2004 United States
Authentium Chooses RightNow CRM 7.0 for Service, Sales and Marketing
October 19, 2004 United States
Group300 Chooses RightNow Sales for Ease-of-Use, Full-Feature Set and Rapid Deployment
October 18, 2004 United States
OtterBox Powers
October 12, 2004 United States
BA’s Online Bookings Take Off with RightNow Technologies
October 12, 2004 United States
Banknorth Group Deploys RightNow’s On Demand Solutions to Optimize Customer Satisfaction and Cost-Efficiency
October 7, 2004 United States
RightNow Technologies to Announce Third Quarter 2004 Results
October 4, 2004 United States
Friend Communications Standardizes Service, Sales and Marketing on RightNow CRM 7.0
October 4, 2004 United States
Ixio Standardizes Service, Sales and Marketing on RightNow CRM 7.0
October 4, 2004 United States
RightNow CRM 7.0 Selected by Register.com for Call Center and Sales Operations
October 4, 2004 United States
Datanautics Taps RightNow CRM 7.0 for Integrated Sales and Customer Service
October 4, 2004 United States
Graco Taps RightNow CRM 7.0 for Integrated Sales and Customer Service
October 4, 2004 United States
Kids Korner Webcast Selects RightNow CRM 7.0 for Service, Sales and Marketing
October 4, 2004 United States
RightNow Unveils RightNow CRM 7.0 – Complete, On Demand CRM Solution for Service, Sales and Marketing
October 4, 2004 United States
Salesnet Expands Vertical Product Line With New On-Demand CRM For Auto Dealers
October 4, 2004 United States
Salesnet Announces On-Demand CRM Customer Success Roadmap
October 4, 2004 United States
Salesnet Unveils New Series Of Products To Support Customer Success Roadmap
October 4, 2004 United States
Salesnet Launches New On-Demand Services For Customer Success Roadmap
September 2004
September 30, 2004 United Kingdom
BA’s Online Bookings Take Off With RightNow Technologies
September 28, 2004 United States
Salesnet On-Demand CRM Prominently Featured In Best-Selling CRM Book
September 27, 2004 United States
Continental Tire Reaps Nearly 500 Percent Annual ROI and Improves Responsiveness to Customers with RightNow
September 24, 2004 United States
Salesnet Expands Distribution With
September 21, 2004 United States
RightNow and Echopass Partner to Deliver Pre-Integrated On Demand Contact Center Solutions
September 20, 2004 United States
America's Growth Capital Bridges GAP With Salesnet's On-Demand CRM
September 16, 2004 United States
Independent Research Firm Gives RightNow Top Scores in Market Presence and Cost in 2004 eService TechRankings
September 14, 2004 United States
RightNow Delivers Highest ROI in Hosted CRM Market According to Nucleus Research
September 14, 2004 United States
Salesnet Announces OEM Agreement With ATX Communications
September 13, 2004 United States
RightNow’s On Demand CRM Solution Helps Liberty Tax Handle Peak Workloads and Sustain Rapid Business Growth
September 10, 2004 United States
RightNow Technologies to Host Analyst Day in Conjunction with Annual User Conference
September 10, 2004 United States
RightNow to Hold Annual User Conference October 3-6 at Montana’s Big Sky Resort
September 8, 2004 United States
Salesnet Only On-Demand CRM Application Recognized For SFA Leadership By CRM Magazine
August 2004
August 31, 2004 United States
RightNow Serves 110 Million Customer Service Interactions During Second Quarter 2004
August 31, 2004 United States
North Carolina State Selects RightNow Over Competing Vendors
August 24, 2004 United States
RightNow Joins Web Services Interoperability Organization
August 17, 2004 United States
Big Brothers Big Sisters Centralizes Knowledge Bank with RightNow Service to Better Serve 462 National Offices
August 16, 2004 United States
Beretta Selects RightNow to Support Business Growth, Forge Closer Relationships Through Customer Service
August 11, 2004 United States
MarketTools’ Zoomerang Reaps $80,000 Savings with RightNow; Revenues Increase, Customer Satisfaction Improves
August 10, 2004 United States
RightNow Integrates Kensington Group’s Contact Center with Mainframe Order System, Cutting Costs 60 Percent
August 9, 2004 United States
RightNow Signs More Than 30 Email Marketing Customers
August 9, 2004 United States
Salesnet Partners With Canadian Sales Effectiveness Consultants
August 5, 2004 United States
RightNow Technologies, Inc. Announces Initial Public Offering
July 2004
July 26, 2004 United States
RightNow Taps 22-Year Contact Center Industry Veteran to Spearhead Channel Partnership Initiatives
July 20, 2004 United States
Salesnet Launches On-Demand CRM Learning Center
July 19, 2004 United States
University of Illinois Deploys RightNow’s CRM Solution to Dramatically Improve Quality of Student Service and Reduce Operational Costs
July 19, 2004 United States
Salesnet Announces New OEM Partnership To Expand Enterprise Distribution
July 13, 2004 Canada
Salesnet On-Demand CRM Earns Two Prestigious Microsoft Certifications
July 12, 2004 United States
Matsushita Electric Works Chooses RightNow to Strengthen Customer Support in China
July 12, 2004 United States
Rockford Leverages RightNow Across Nine Brands to Optimize Service Quality and Reduce Costs
July 12, 2004 United States
Salesnet Announces Significant Revenue Growth, Appoints Chief Customer Officer
July 6, 2004 United States
NYC Metropolitan Transportation Authority Uses RightNow to Improve Quality and Cost-Efficiency of Customer Service
June 2004
June 30, 2004 United States
Salesnet On-Demand CRM Earns 2004 Excellence Award
June 28, 2004 United States
CW Government Travel Selects RightNow to Support Innovative Online End-to-End Travel and Expense Management Application for eTS GSA Government Travelers
June 22, 2004 United States
RightNow Publishes Sender Policy Framework Records in Support of Industry-Wide Efforts to Prevent Email Frauds
June 22, 2004 United States
RightNow Helps Edmunds.com Launch Paid Online Services by Enabling Efficient Delivery of Quality Customer Care
June 22, 2004 United Kingdom
Nationwide Strengthens Customer Service With RightNow Technologies
June 16, 2004 United States
Remington Arms Saves $1.6 Million in Three Years with RightNow’s On Demand CRM Solutions
June 16, 2004 United States
Remington Arms Wins 2004 Technology ROI Award from Nucleus and Baseline for RightNow Deployment
June 15, 2004 United Kingdom
RightNow Technologies Helps Telewest Employees To Help Themselves
June 14, 2004 United States
Salesnet First-To-Market With Vertical Industry On-Demand CRM
June 8, 2004 United States
170 Systems Streamlines Technical Support with RightNow Service
June 8, 2004 United States
eWEEK Magazine's Comprehensive CRM Review Applauds Salesnet For Improving Sales Cycle
June 7, 2004 United States
Rick Allen, Former J.D. Edwards Director, EVP and CFO, Joins RightNow’s Board of Directors
May 2004
May 26, 2004 United States
State of Florida Selected as Competition Finalist for RightNow Implementation
May 26, 2004 United States
Skechers U.S.A.’s CRM Success with RightNow Honored at Retail Systems 2004/VICS Collaborative Commerce
May 26, 2004 United States
Salesnet Launches New Advertising Campaign Featuring Interactive Sales Effectiveness Audit
May 25, 2004 United Kingdom
Saving Time and Improving Access – How The Planning Portal is Answering More Questions Without Increasing Its Support Team
May 25, 2004 United States
RightNow Serves Record Number of Online Customer Inquiries
May 24, 2004 United States
Uniden America Builds State-of-the-Art Customer Service Center with RightNow Technologies
May 24, 2004 United States
U.S. Census Bureau Selects RightNow as Strategic Customer Service Platform
May 18, 2004 United States
Salesnet Is The Only On-Demand CRM Provider To Win Crossroads A-List Award 2004
May 17, 2004 United States
RightNow Service 6.0 Receives Section 508 Certification
May 17, 2004 United States
Siemens Buyside Marketplace USA Reaps Full Payback for RightNow’s On Demand CRM Solutions in Only Eight Months
May 12, 2004 United States
Corel Selects RightNow for Global Customer Service Across 6 Languages & Enhances Cross-Sell/Up-Sell Ability
May 11, 2004 United States
ATA Airlines Reaps Six-Figure Customer Service Savings with RightNow, Expands to New Programs
May 11, 2004 United States
Business Partner Program Drives 50% Of Salesnet's New Business
May 10, 2004 United States
RightNow Technologies, Inc Files Registration Statement for Initial Public Offering
May 5, 2004 United States
RightNow Receives 2004 “CRM Excellence” Award from Customer Inter@ction Solutions Magazine
May 3, 2004 United States
Ben & Jerry’s Marks Five Years of Customer Service Success with RightNow’s On Demand CRM Solutions
April 2004
April 26, 2004 United States
Minnesota State Colleges and Universities Picks RightNow to Deliver Online Service to 32 Institutions, 53 Campuses
April 26, 2004 United States
Salesnet Only On-Demand CRM Provider Recognized As Finalist For 2004 American Business Awards
April 21, 2004 United States
Salesnet Launches Pre-Configured CustomerCentric Selling Sales Methodology CRM Edition
April 19, 2004 United States
American Medical Security Extends Customer Service Quality & Reduces Email Response Time by 75% with RightNow
April 13, 2004 United States
Dolby Laboratories Achieves 99 Percent Online Self-Service Rate with RightNow’s On Demand CRM Solutions
April 12, 2004 United States
Focus on the Family Reaps $500,000 in Productivity Savings with RightNow’s On Demand CRM Solution
March 2004
March 30, 2004 United States
Proxim Selects RightNow as Customer Service Platform
March 29, 2004 United States
RightNow Receives “Strong Positive” Rating in Latest E-Service Suites MarketScope
March 29, 2004 United States
Specialized Bicycles Marks Five Years of Service Success with RightNow’s On-Demand CRM Solutions and Services
March 24, 2004 United States
Leading European Travel Organization Selects RightNow to Increase Customer Service Quality and Reduce Costs
March 24, 2004 United Kingdom
RightNow awarded U.S. Patent for User-Driven Ranking of Knowledge Base Items; Files U.S. Patent for RightNow Outbound’s Email Campaign Test Cell Process
March 22, 2004 United Kingdom
Leading European Travel Organisation Selects RightNow to Increase Customer Service Quality and Reduce Costs
March 22, 2004 United States
Alienware Uses RightNow to Support Rapid Business Growth and Reduce Call Center Costs
March 22, 2004 United States
RightNow Awarded U.S. Patent for User-Driven Ranking of Knowledge Base Items; Files U.S. Patent for RightNow Outbound’s Email Campaign Test Cell Process
March 15, 2004 United States
Vindigo Reduces Service Costs 75 Percent with RightNow While Product Line Expands Tenfold
March 15, 2004 United States
Salesnet Customer Honored For Evolving Supply Chain Network With Online CRM
March 10, 2004 United States
RightNow Names 20-Year Industry Veteran Michael Russo Vice President of Sales Engineering
March 8, 2004 United States
RightNow Locator 3.3 Hones Clicks-to-Bricks XML Mapping of Nearby Stores, Service Centers and Product Availability
March 8, 2004 United States
Salesnet Banks $10 Million In Additional Funding
March 8, 2004 United States
Salesnet Unveils CRM Vision For Sales
March 3, 2004 United States
RightNow and RightNow Customer Polaroid Win CRM Magazine 2004 Service Awards
February 2004
February 24, 2004 United States
Leading UK Car Rental Company Holiday Autos Streamlines and Increases Customer Service with RightNow
February 24, 2004 United States
Cyber Hero Saves Customer’s Life Using Live Chat Software from RightNow
February 24, 2004 United States
Salesnet Partners With Integrity Systems(R) And Expands Global Distribution
February 23, 2004 United States
Online Fantasy Sports Leader Allstar Stats Selects RightNow Over Microsoft CRM
February 23, 2004 United States
Salesnet Improves User Interface Beyond Convention Web Application Design
February 19, 2004 United States
Salesnet Adds CRM Consulting Company To Leading Business Partner Program
February 17, 2004 United States
RightNow Inks CRM Deal with Convergys
February 17, 2004 United States
RightNow’s On-Demand CRM Solutions Service More Than 200 Million Online Customer Inquiries in 2003
February 17, 2004 United States
Tellabs Uses Salesnet's CRM To Help Optimize Its Sales Opportunities
February 10, 2004 United States
RightNow, Sierra Atlantic Announce Partnership to Deliver Enterprise CRM Integration to Global 2000
February 10, 2004 United Kingdom
RightNow to Resell Customised Research, Services from the Customer Respect Group to Deliver Online Best Practices to its Clients
February 9, 2004 United States
RightNow Announces 1,000th “Tune-up” Engagement
February 6, 2004 United Kingdom
RightNow Announces 1,000th
February 3, 2004 United States
RightNow Establishes Deliverability Management Team, Develops Anti-Spam Policy
February 3, 2004 United Kingdom
RightNow Establishes Deliverability Management Team, Develops Anti-Spam Policy
January 2004
January 29, 2004 United Kingdom
Holiday Autos Streamlines