|  MY ACCOUNT  |  LOGOUT  |  CONTACT   |  SUPPORT   
RightNow
  • Products
    • Web Web Experience
      • Intent Guide
      • Chat
      • Web Self-Service
      • Mobile
      • Co-Browse
      • Email Management
      • Accessibility Blog
    • Social Social Experience
      • Support Community
      • Innovation Community
      • Cloud Monitor
      • CX For Facebook
    • Contact Center Contact Center Experience
      • Voice Manager
      • Dynamic Agent Desktop
    • Engage Engage
      • Service
      • Sales
      • Marketing
      • Customer Feedback
      • Analytics
      • Enterprise Analytics
    • Cloud Platform Cloud Platform
      • App Builder
      • Knowledge Foundation
      • Natural Language Search
      • Mission-Critical Operations
    • Services Services
      • Training
      • Professional Services
      • Tune-Ups
      • Customer Care
     
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
    • Non-Profit
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications
     
  • Community
    • Customers
      • Documentation
      • RightNow Product Trainings & Tutorials
      • Best Practices
      • Discussion Forum
      • User Groups
      • Member Directory
    • Developers
      • Documentation & Sample Code
      • Discussion Forum
      • Development Blog
    • Partners
      • Partner Programs
      • Partner Directory
      • Partner Portal
    • Support
    • Idea Lab
     
  • Events
  • CX Experts
  • Company
    • About
      • Why RightNow?
      • RightNow's Mission
      • Worldwide Locations
      • Awards And Accolades
      • Ambassadors
      • Leadership
      • Customer Experience Blog
    • Commitment
      • Focus On Customer Experience Results
      • Easy To Buy
      • RightNow CX Expertise & Support
    • Community Giving
    • Careers
    • News Center
    • Investor Relations
     
Share
  • Home
  • Company
  • News Center

News Center

Greg Gianforte at Techonomy

Greg Gianforte, CEO and founder of RightNow, recently spoke at Techonomy about “Why Consumers Call The Shots”. Hear Greg discuss why power is shifting from organizations to consumers and his predictions on where customer service will be in five years. For example, in the future, channels will become invisible, our devices will continue to proliferate, and agents will be highly accessible, making service more personal. Gianforte also explains how customer experience will be the number one competitive differentiator.

Greg Gianforte at Techonomy

Greg Gianforte at Techonomy

Watch Greg Gianforte, CEO and founder of RightNow, at Techonomy talking about “Why Consumers Call the Shots.”
 

News Releases

Loading...
Loading...

Read All News Releases

News Articles

Loading...
Loading...

Read All News Articles

Twitter

    Next Steps

    A Great Customer Experience Starts Here

    • Do You Have Questions?

      Call
      1-866-630-7669
      Email
      Send Sales an Email
      Chat
      Chat Now
      Chat Now
      Help
      Contact Support

    • Access Media Resources

      • Contact PR/AR

    • Hear From Thought Leaders

      • Customer Experience Blog
      • Development Blog
      • Ambassador Blog
      • Public Sector Blog
      • Accessibility Blog
    • Company
      • About
      • Commitment
      • Community Giving
      • Careers
      • News Center
      • Investor Relations

    Get Your CX Score »

    Take a quick test and find out where your brand stacks up next to our best practices.

    • facebook
    • twitter
    • youtube
    • linkedin
    • slideshare

    Copyright © , Oracle Corporation and/or its affiliates.

    • Privacy
    • Sitemap
    • Site Feedback
    All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
    Note to Partners
    When creating an external page which relates to this content, please add the following tag to that page's <head></head> section in the HTML.
    <link rel="canonical" href="http://www.rightnow.com/news-center.php" />