Searching for incidents

When you click the Incidents button on the navigation pane, a list of reports is displayed in the navigation list. Double-clicking any incidents report displays a list of the incidents in the report on the content pane. Besides selecting an incident from a report, you have other options for finding and opening incidents.

•	Search for incidents from an incidents report—If you do not immediately see the incident you want in the report, you can search for it. The filters that appear when you click the Search button depend on the report and which filters have been defined for it.

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Quick Search—Quick Search allows you to search for a specific incident by reference number. You can enter the complete reference number, in which case the incident is opened, or just the first few characters, which results in a list of all matching incidents. For information about Quick Search, refer to Searching with Quick Search.

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