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  • RightNow CRM Suite

    The RightNow CRM Suite can be tailored specifically to your needs.
    Our suite of on demand CRM software is made up of the three applications below.  Several industry solutions are also available. Find Out How

    • RightNow Service™

      RightNow Service is built around a self-learning knowledge base. It improves customer service through a multi-channel agent desktop that includes phone, chat, feedback, web self-service, and email management.

      Find Out How

    • RightNow Marketing™

      Our marketing automation application allows you to proactively communicate with your customers and fully tap the power of the web and email to enable personalized communications.

      Find Out How

    • RightNow Sales™

      RightNow Sales provides a unified view into all customer interactions, whether they are used by sales representatives or your revenue generating service agents.

      Find Out How

    • Industry Solutions

      With thousands of successful client deployments under our belt, we took those industry-specific best practices and designed them into our solutions.

      Find Out How
  • Clients & Awards

    Clients & Awards
    Discover how RightNow's 1,900 global clients deliver exceptional customer experiences while strengthening their bottom line. Find Out How

    • Client Showcase

      Browse through case studies featuring RightNow solutions in action to learn about our clients’ success stories.

      Find Out How

    • Client Awards

      Many of our clients receive recognition for their customer experience initiatives from industry-related, and even sometimes unexpected, sources.

      Find Out How
  • Technology

    Technology
    With little or no IT overhead, RightNow’s on demand CRM applications deliver quick ROI and value through faster implementations, smarter integration tools, and increased efficiencies while satisfying the most demanding business requirements. Find Out How

  • Services

    Services
    RightNow has one of the highest client retention rates in the CRM industry, thanks in large part to our great employees and time-tested processes.  Our flexible service offerings are designed to put both of these to work for you. Find Out How

  • Company

    Company
    RightNow provides on demand customer relationship management (CRM) software that helps our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How

Company

Events

Check here often to get information on upcoming industry events, trade shows, webcasts, and seminars that we’re involved in. These events offer great opportunities to learn how companies like yours successfully expand and improve their customer experience management  strategies. Talk directly to RightNow® associates, customers, and industry experts to learn how the RightNow on demand CRM solution  helps decrease support costs while increasing customer satisfaction and overall customer experience. 

If you want additional information on RightNow on demand CRM software solutions  and industry trends—or simply want to network with our team and industry experts—be sure to attend one of these events!

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  • Ten Secrets For Successful Customer Service Live Webcast

    Wednesday, September 10, 2008

    Join us for this live, interactive webcast to hear how Ben & Jerry’s, Fandango and Travelocity improved the customer experience, and kept costs under control.

    Learn More
    Register Today!

  • Summit 08

    Sunday, October 05, 2008 - Wednesday, October 08, 2008

    Join us at the RightNow User Conference.

    Learn More
    Register Today!