I’m was very excited that today during our general session for the RightNow Developer Conference we announced to the world the release of the RightNow CX Cloud Platform. This new CX Cloud platform allows us to:
Build Anything with App Builder
- Extensible: Customizable business objects
- Integrated: Open, standards-based architecture
- Configurable: Multi-channel experience design tools
Get Knowledge Anywhere with Knowledge Foundation:
- Collaborative: Socially infused collective intelligence
- Intelligent: Patented, self-learning, multi-channel access
- Syndicated: Search engine -optimized, knowledge syndication
Deliver access anytime, everywhere with Mission Critical Operations
- Reliable: Disaster recovery, data redundancy, guaranteed SLAs…
- Secure: PCI, DSS, SAS70, SSA16, HIPAA…
- Scalable: Operational visibility, multi tenant / multi version, elasticity
Learn More…
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