It came to my attention the other day that despite the developer guide instructions and screenshots on enabling developer mode for add-ins, developers are still finding it difficult to enable developer mode for add-ins. It was also brought to my attention that we don’t have great coverage or documentation on debugging add-ins. Both of these concepts are critical for anyone who is going to be developing add-ins. Enabling your RightNow Account Profile to support developer mode and setting your Visual Studio project to automatically copy your add-in assemblies to your local developer mode directory is a huge time saver. And lets be honest, we all need to use a debugger from time to time to figure out why our code isn’t behaving as we intended. To address these problems I create a new tutorial video that will guide you through the necessary steps to enable developer mode, setup your Visual Studio project for debug mode and utilize the debugger in Visual Studio with your add-in.
Hope this helps and please let us know if there are other tutorial videos you would like to see!
Please note this video will show sample code and screenshots of the RightNow product which fall under our Sample Code Legal Disclaimer.
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