|  MY ACCOUNT  |  LOGOUT  |  CONTACT   |  SUPPORT   
RightNow
  • Products
    • Web Web Experience
      • Intent Guide
      • Chat
      • Web Self-Service
      • Mobile
      • Co-Browse
      • Email Management
      • Accessibility Blog
    • Social Social Experience
      • Support Community
      • Innovation Community
      • Cloud Monitor
      • CX For Facebook
    • Contact Center Contact Center Experience
      • Voice Manager
      • Dynamic Agent Desktop
    • Engage Engage
      • Service
      • Sales
      • Marketing
      • Customer Feedback
      • Analytics
      • Enterprise Analytics
    • Cloud Platform Cloud Platform
      • App Builder
      • Knowledge Foundation
      • Natural Language Search
      • Mission-Critical Operations
    • Services Services
      • Training
      • Professional Services
      • Tune-Ups
      • Customer Care
     
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
    • Non-Profit
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications
     
  • Community
    • Customers
      • Documentation
      • RightNow Product Trainings & Tutorials
      • Best Practices
      • Discussion Forum
      • User Groups
      • Member Directory
    • Developers
      • Documentation & Sample Code
      • Discussion Forum
      • Development Blog
    • Partners
      • Partner Programs
      • Partner Directory
      • Partner Portal
    • Support
    • Idea Lab
     
  • Events
  • CX Experts
  • Company
    • About
      • Why RightNow?
      • RightNow's Mission
      • Worldwide Locations
      • Awards And Accolades
      • Ambassadors
      • Leadership
      • Customer Experience Blog
    • Commitment
      • Focus On Customer Experience Results
      • Easy To Buy
      • RightNow CX Expertise & Support
    • Community Giving
    • Careers
    • News Center
    • Investor Relations
     
Share
  • Home
  • Products
  • Engage
  • Marketing

Marketing

Sophisticated Multi-Stage Marketing Campaigns

RightNow Marketing, our marketing automation software, helps you create proactive, relevant communications including emails based on complete customer history. The complexity of delivering consistent customer experiences, integrating marketing processes and measuring performance means point solutions are no longer sufficient. Measure and track communication analytics for testing & messaging optimization.

  • Client Success: iRobot is changing the landscape of customer care with their social contact center.
  • Demo: RightNow Marketing drives sales and provides a personalized customer experience.
  • Data Sheet: RightNow Marketing helps you create proactive and relevant customer communications.
  • Pricing: Learn about solution pricing.
Chat with an Expert Chat with an Expert
 

Marketing Benefits

Over-Deliver On Customer Expectations

Business Challenges

  • Customers are ignoring irrelevant messages
  • Internal teams struggle with repetitive, manual processes
  • Complete view of customer activities and preferences is impossible to see
  • Marketing KPIs such as open rate, click through rate and response rates are dropping

Features

  •  Event triggered communication
  • Advanced segmentation and list management
  • Message testing and optimization
  • Automate and streamline campaigns
  • Response tracking and analytics

Benefits

  • On demand solution for rapid and flexible deployment
  • Execute large volume, personalized campaigns with no IT overhead
  • Maximize campaign relevancy act with highly personalized and segmented content
  • Keep your customers loyal by tightly managing touches with recency and frequency settings
  • Drag and drop graphical interface makes design easy for business users

Resources

You Might Also Be Interested In...
  • Product Demo Email Marketing Demo 2:20
  • Data Sheet RightNow Marketing For Non-Profits 559 KB
  • Best Practices Guide Email Marketing 997 KB
  • Video Engage Overview 1:53

Next Steps

A Great Customer Experience Starts Here
  • Do You Have Questions?

    Call
    1-866-630-7669
    Email
    Send Sales an Email
    Chat
    Chat Now
    Chat Now
    Help
    Contact Support
  • Want To See How RightNow CX Works With Your Brand?

    • Inquire About a Pilot
  • Like To See An Example Of RightNow CX In Action?

    • Request a Demo
  • Products
    • Web Experience
    • Social Experience
    • Contact Center Experience
    • Engage
      • Service
      • Sales
      • Marketing
      • Customer Feedback
      • Analytics
      • Enterprise Analytics
    • Cloud Platform
    • Services
    • Pricing
    • Latest Product Release

View

View
Marketing Demo

See how to drive more sales and provide a personalized customer experience.

View

View
Marketing With Nikon

Nikon uses RightNow Marketing to target customers with relevant email campaigns.


Get Your CX Score »

Take a quick test and find out where your brand stacks up next to our best practices.

  • facebook
  • twitter
  • youtube
  • linkedin
  • slideshare

Copyright © , Oracle Corporation and/or its affiliates.

  • Privacy
  • Sitemap
  • Site Feedback
All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Chat Now with an Expert
Note to Partners
When creating an external page which relates to this content, please add the following tag to that page's <head></head> section in the HTML.
<link rel="canonical" href="http://www.rightnow.com/cx-suite-marketing.php" />