RightNow CX
Industry Solutions
Organizations of every size and in every field face a complex challenge in understanding and responding to customer needs successfully. RightNow’s vast experience and leadership in consumer-centric customer experience management spans numerous industries and our solutions are built to drive customer retention and profitability.
Consumer Electronics / Hardware
Leaders such as Black & Decker, Iomega, Nikon, and Logitech use RightNow’s on demand customer experience software to help customers research product information during the pre-sales process and deliver post-sales superior customer service.
Find out more about Consumer Electronics / Hardware.
Financial Services
Retail banks, credit unions and insurance companies such as AFLAC, Allstate, Mission Federal Credit Union, and TD Banknorth use RightNow’s customer experience management software system to meet ever-rising customer expectations while reducing costs.
Find out more about Financial Services.
Government
Organizations such as the U.S. Air Force, EPA, Gloucestershire County Council, and Social Security Administration, use RightNow’s customer experience software solutions to provide important constituent information, seamlessly across multiple touchpoints.
Find out more about Government.
Higher Education
Universities around the world such as Minnesota State Colleges and Universities (MnSCU), Texas Tech University, and Victoria University use RightNow’s CX solutions to deliver an exceptional experience throughout the student lifecycle from recruiting, retention, to alumni management.
Find out more about Higher Education.
Retail / Consumer Packaged Goods
Some of the most successful retailers around the world such as drugstore.com, Cabela’s, Dixons, and Overstock.com all use RightNow’s hosted CX to manage the shopping experience throughout the purchase lifecycle.
Find out more about Retail / Consumer Packaged Goods.
Software and Online Services
Growing software and online services companies such as Activision, eBay, eHarmony, Electronic Arts, LinkedIn, Sony Online, and many others use RightNow’s CX applications to deliver differentiated customer experiences in a highly competitive market.
Find out more about Software and Online Services.
Telecommunications
British Telecom, CallMobile, KPN, Sprint, and Vodafone all use RightNow’s hosted CX solutions to help offset costs and deliver superior customer experiences, while easily managing a proliferation of products and services.
Find out more about Telecommunications.
Travel and Hospitality
Global travel organizations and airlines like British Airways, EasyJet, Enterprise Rent-a-Car, and Virgin use RightNow’s hosted CX products to deliver personalized customer service while keeping within a tight budget.
Find out more about Travel and Hospitality.
Greg Gianforte