From Our Client
Testimonials
“RightNow has proven to be a great platform for getting accurate, up-to-date information to our veterans while minimizing the workload on our limited human resources. It enables us to fulfill a vitally important mission within budget constraints that may have otherwise proved insurmountable.”
- Ralph DeBar, Education Service Access and Outreach Management, Veterans Benefits Administration
A Deeper Look
How They Achieved Success
- 24/7 access to 95% of the self-service information veterans need via the web
- 50% reduction in email volume and faster replies
- Reduced phone volume resulting in easier, faster access to operators
Resources
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