From Our Client
Testimonials
“As a growing company we quickly realized we need to do more to help our customers. Leveraging RightNow CX improved our customer satisfaction and productivity, plus it saved us a lot of money.”
- Tish Whitcraft, Senior Vice President of Customer Experience and Operations, Myspace
A Deeper Look
How They Achieved Success
- Cost savings rose to more than $3.2 million
- Agent productivity rose almost 18%
- More than 900,000 emails from customers were routed away from call center agents
Resources
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