|  MY ACCOUNT  |  LOGOUT  |  CONTACT   |  SUPPORT   
RightNow
  • Products
    • Web Web Experience
      • Intent Guide
      • Chat
      • Web Self-Service
      • Mobile
      • Co-Browse
      • Email Management
      • Accessibility Blog
    • Social Social Experience
      • Support Community
      • Innovation Community
      • Cloud Monitor
      • CX For Facebook
    • Contact Center Contact Center Experience
      • Dynamic Agent Desktop
    • Engage Engage
      • Service
      • Sales
      • Marketing
      • Customer Feedback
      • Analytics
      • Enterprise Analytics
    • Cloud Platform Cloud Platform
      • App Builder
      • Knowledge Foundation
      • Natural Language Search
      • Mission-Critical Operations
    • Services Services
      • Training
      • Professional Services
      • Tune-Ups
      • Customer Care
     
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
    • Non-Profit
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications
     
  • Community
    • Customers
      • Documentation
      • RightNow Product Trainings & Tutorials
      • Best Practices
      • Discussion Forum
      • User Groups
      • Member Directory
    • Developers
      • Documentation & Sample Code
      • Discussion Forum
      • Development Blog
    • Partners
      • Partner Programs
      • Partner Directory
      • Partner Portal
    • Support
    • Idea Lab
     
  • Events
  • CX Experts
  • Company
    • About
      • Why RightNow?
      • RightNow's Mission
      • Worldwide Locations
      • Awards And Accolades
      • Ambassadors
      • Leadership
      • Customer Experience Blog
    • Commitment
      • Focus On Customer Experience Results
      • Easy To Buy
      • RightNow CX Expertise & Support
    • Community Giving
    • Careers
    • News Center
    • Investor Relations
     
Share
  • Home
  • Solutions
  • Higher Education
  • DeVry

DeVry logo

DeVry improves online student care and increases student retention with RightNow’s on demand solutions.

Business Goals

  • Quickly deploy a case management system for online students
  • Improve student satisfaction and retention rates
  • Retain integration/migration path to existing software investments
  • Expand student service programs across institutions
  • Create a scalable single point of reference for student interactions across campuses

About DeVry Inc.

DeVry is a global provider of educational services, offering a wide array of programs in business, healthcare, and technology.

 

Visit DeVry Inc.’s Website »
Visit DeVry Inc.’s Support Site »
Download Full DeVry Case Study »

 

From Our Client

Testimonials

2010 RightNow Award Winner: DeVry

“RightNow meets our needs for a sophisticated student service experience, powerful enough to handle the complex and multiple interactions inherent in the student lifecycle.”

- Eric Dirst, CIO, DeVry Inc.

A Deeper Look

How They Achieved Success

  • Multi-channel contact center implemented in just four weeks
  • Responsive service and increased staff productivity
  • Increased student retention supports continued business growth

RightNow CX
In Action

Web Experience

  • Web Self-Service
  • Email Management

Contact Center Experience

  • Dynamic Agent Desktop
  • Call Center Call Tracking

Resources

You Might Also Be Interested In...
  • Best Practices Guide Web Self-Service 1.17 MB
  • Article Dynamic Agent Desktop 42 KB
  • Data Sheet RightNow Web Self-Service 1.13 MB
  • Article Higher Education Case Study Composite 221 KB

Next Steps

A Great Customer Experience Starts Here
  • Do You Have Questions?

    Call
    1-866-630-7669
    Email
    Send Sales an Email
    Chat
    Chat Now
    Chat Now
    Help
    Contact Support
  • Want To See How RightNow CX Works With Your Brand?

    • Inquire About a Pilot
  • Like To See An Example Of RightNow CX In Action?

    • Request a Demo
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
      • ITSM Academy
      • Becker Professional Education
      • Imperial College London
      • MNSCU
      • University of New England
      • Victoria University
      • Texas Tech University
      • Higher One
      • DeVry University
      • Case Study: Texas Tech
    • Non-Profit
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications

Get Your CX Score »

Take a quick test and find out where your brand stacks up next to our best practices.

  • facebook
  • twitter
  • youtube
  • linkedin
  • slideshare

Copyright © , Oracle Corporation and/or its affiliates.

  • Privacy
  • Sitemap
  • Site Feedback
All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Note to Partners
When creating an external page which relates to this content, please add the following tag to that page's <head></head> section in the HTML.
<link rel="canonical" href="http://www.rightnow.com/customers-devry.php" />