RightNow Teams with SFA Strategies to Deliver New Salesnet Offerings, Services and Dedicated Support
Bozeman, Mont., November 03, 2008
RightNow® Technologies (NASDAQ: RNOW) today announced a new alliance with SFA Strategies. Together the two companies will maintain and enhance the Salesnet Sales Force Automation (SFA) product offering, regularly delivering new Salesnet features, functionality and services and provide increased support for Salesnet customers.
SFA Strategies has extensive experience in Salesnet solutions, sales process consulting and sales automation offerings.
RightNow acquired Salesnet, Inc., a provider of on demand SFA solutions, in 2006, and since then has incorporated applicable Salesnet technology into the RightNow suite of on demand customer relationship management (CRM) solutions.
“RightNow’s solutions are designed for consumer-centric organizations, while Salesnet is best suited for organizations that manage complex business-to-business sales processes,” said David Vap, vice president of products, at RightNow. “Because customer and partner demand for the Salesnet product remains strong, we will maintain Salesnet as a separate offering, with dedicated development, support, and services through our partner, SFA Strategies.”
RightNow will also continue to enhance and support its native SFA application, RightNow Sales, which is designed to drive increased revenue through contact center agent and online channels for consumer-oriented organizations.
About SFA Strategies
SFA Strategies provides industry-leading business solutions and delivers end-to-end integration and consulting services to help businesses achieve their strategic and operational goals. Companies striving to increase operational efficiency, improve business processes, grow revenues and increase market share, turn to SFA Strategies for its CRM expertise. For more information, please visit http://www.sfastrategies.com/ and http://www.salesnet.com/.About RightNow Technologies
RightNow (NASDAQ: RNOW) delivers the high-impact technology solutions and services organizations need to cost-efficiently deliver a consistently superior customer experience across their frontline service, sales and marketing touch-points. Approximately 1,900 corporations and government agencies worldwide depend on RightNow to achieve their strategic objectives and better meet the needs of those they serve. RightNow is headquartered in Bozeman, Montana. For more information, please visit RightNow Technologies.Safe Harbor Statement By RightNow under the Private Securities Litigation Reform Act of 1995
This press release may contain forward-looking statements. These forward-looking statements are not guarantees of future results and are subject to risks, uncertainties and assumptions that could cause our actual results to differ materially and adversely from those expressed in any forward-looking statement. The risks and uncertainties referred to include, but are not limited to, risks associated with general economic conditions; our business model; our ability to develop or acquire, and gain market acceptance for, new products in a cost-effective and timely manner; our success in marketing the RightNow Salesnet product; the gain or loss of key customers; competitive pressures; our ability to expand operations; fluctuations in our earnings as a result of the impact of stock-based compensation expense; interruptions or delays in our hosting operations; breaches of our security measures; our ability to protect our intellectual property from infringement, and to avoid infringing on the intellectual property rights of third parties; our ability to manage and expand our partner relationships; any unanticipated ambiguities in fair value accounting standards; fluctuations in foreign currency exchange; the amount and timing of stock repurchases, if any, under our stock repurchase program; and our ability to expand, retain and motivate our employees and manage our growths. Further information on potential factors that could affect our financial results is included in our Annual Report on Form 10-K, quarterly reports of Form 10-Q, and in other filings with the Securities and Exchange Commission. The forward-looking statements in this release speak only as of the date they are made. We undertake no obligation to revise or update publicly any forward-looking statement for any reason.
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Greg Gianforte