Our Pilot Program is a low-risk way to try out our consumer experience software and quickly understand the impact RightNow CX can have on your organization. We’ll work with you to set goals and determine exactly which solutions and best practices will enable you to achieve those results. This is what British Airways had to say about our Pilot Program:

“It meant we had almost instant delivery and saw instant benefits with little or no development overhead. We are testing the product on our own customer base—which meant that we began to build market awareness right away. Also, it gave us the opportunity to learn as much as we could about the product before developing our main strategy.”

Pilot Program Benefits

• Try before you buy. Understand what the impact is going to be and make your recommendations based upon actual results
• Immediate results. We set measurable metrics with your input. Ensure high adoption and full feature utilization through the pilot process
• Low risk. Our pilot gives you confidence that your business needs will be met
• Focused for success. We offer pilot packages around eService and feedback management

If you’d like more information on the RightNow Pilot Program, we’d be happy to help.

Inquire About a Pilot