At RightNow, our mission is to Rid the World of Bad Experiences. That’s what we’re going to do today – at work, for our clients, and in our community.
Sound Good?
We thought so. One obvious step is how you take care of your customers. You have control over the experiences they have with your organization. You have the power to make a difference. You can make sure your customers always have a good experience when they communicate with your organization—whether it be through web, chat, email, the phone, in the cloud, or in person. You can help rid their world of bad experiences.Spread The Mission: Rid The World Of Bad Experiences
We want to share this mission with you. If you want, make it a part of everyday business, it catches on. Your employees, your customers, and your competitors will feel it.There’s More
We are very proud of the culture we are lucky enough to have at RightNow. Always a smile, always a door held open, a company-wide email reporting a lost glove. We take care of each other, our clients, and their customers. Why? Because we are on a mission to rid the world of bad experiences. To understand what this means, and how it works, you must live it – and that is exactly what we do. We encourage you to do the same.Related Information
Scan the items below for the information you want next. You can place any of these items in your Briefcase, or click the link to read it immediately.
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Research & Analysis: RightNow's 4th Annual Customer Experience Impact Report
This survey confirmed, again, that consumers are challenging companies to sit up and take notice; and if they aren’t willing to care for their customers, they will go elsewhere.
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Webcast On Demand: 2009 Customer Experience Strategies from 2008 Winners
Join Ginger Conlon, Editor-in-Chief of 1to1 Media, and RightNow to learn from four 2008 Gartner & 1to1 Media winners: Nikon, Overstock, eHarmony and Marktplaats.nl and how to translate their best practices into 2009 success.
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Video: A RightNow® world: organizations ponder where they’d be without RightNow Video
Listen as clients such as Black & Decker, Electronic Arts, and Motorola weigh in on where their organizations would be without RightNow.
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Video: Outservicing the Competition with RightNow CX Video
What do Continental Tire, eHarmony, and Orbitz have in common?
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Article: Eight steps to superior customer experiences
RightNow’s eight steps to superior customer experiences can help you accomplish this while reducing costs at the same time.
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Article: Real Results RightNow
In today’s stormy economy, it is more important than ever to make good decisions and achieve real results when it comes to serving your customers.
Greg Gianforte