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RightNow Awards

Find out how—and why—RightNow has been recognized and honored by several industry-leading organizations. It means a lot to us to be recognized for our work. Thank you.

  • 2008 CRM Magazine Service Award RightNow was selected as a recipient of the 2008 Top 15 CRM Software Awards by ISM. (2008)

  • 2008 Top 15 CRM Software Awards For the fifth year in a row, RightNow has won the 2008 CRM Magazine Service award for Web Self-Service! (2008)

  • 2008 Service Elite CRM Magazine awarded RightNow customer iRobot the 2008 Service Elite award for its use of the RightNow CRM solution, which has improved customer satisfaction, contact center operations, and marketing efforts. (2008)

  • 2008 CRM Magazine Service award RightNow just won the 2008 CRM Magazine Service awards for Web Interaction Management. (2008)

  • 2007 Product of the Year Award The editors of INTERNET TELEPHONY chose RightNow Voice as a 2007 Product of the Year Award recipient because the solution demonstrates the vision, leadership and attention to detail that are the hallmarks of the prestigious award. (2007)

  • SearchCRM.com 2007 Product of the Year award RightNow was selected by a panel of industry experts from Forrester Research, Inc., Yankee Group, and Service and Support Professionals Association (SSPA), as the SearchCRM.com 2007 Product of the Year award recipient. (2007)

  • 2007 Product of The Year Award RightNow has won a 2007 Product of The Year Award for RightNow 8.2 from Customer Interaction Solutions magazine. (2007)

  • Speech Technology Excellence 2007 award RightNow Voice(TM) has received Customer Inter@ction Solutions magazine's Speech Technology Excellence 2007 award. (2007)

  • Deloitte Technology Fast 500 The Deloitte Technology Fast 500 recognized RightNow as one of North America’s fast-growing technology companies in terms of percentage revenue growth over five years. (2007)

  • Software 500 RightNow was listed number 181 on Software Magazine's 2007 Software 500. With 27% growth the company is tuned to enhancing the customer experience across the sales, support and marketing units of its client companies. (2007)

  • "Recognized Innovator" RightNow has been named a Fall 2007 "Recognized Innovator" by the Service & Support Professionals Association (SSPA). (2007)

  • CRM Magazine Midmarket Suite CRM Leader: RightNow has maintained its status as a stout competitor in the midmarket CRM competitive landscape, earning a spot as a category leader for the third consecutive year. (2007)

  • CRM Magazine By virtue of its purchase of Salesnet in May 2006, coupled with its own efforts to develop SFA, RightNow Technologies emerged as a force to be reckoned with in last year's ratings... (2007)

  • Service Leader Award RightNow won the CRM Magazine's Service Leader Award in Web-Support Services for the third year in a row. (2007)

  • Top 15 CRM Software Award RightNow CRM 8 was selected by ISM Inc., Customer Relationship Management (CRM) and eCustomer strategic advisors, for the Top 15 CRM Software Award for 2007. (2007)

  • INTERNET TELEPHONY Each year INTERNET TELEPHONY magazine recognized companies that have demonstrated excellence in technological advancement and application refinement. (2007)

  • Call Center POTY SearchCRM judges gave Call Center POTY honors to RightNow Technologies for its RightNow Service and RightNow Voice applications. (2007)

  • 50 most powerful people in networking Greg Gianforte has been chosen by Network World as one of the 50 most powerful people in networking. (2006)

  • Software Magazine's 2006 Software 500 RightNow was listed on Software Magazine's 2006 Software 500. Listing is based on revenue, employee head count, growth areas, system integration services, and infrastructure support. RightNow grew 41 % to $87.1 million in software/services revenue. (2006)

  • 2006 Technology Fast 500 RightNow Technologies was named on the 2006 Technology Fast 500 list that shows the companies that rally behind innovation. (2006)

  • CRM Influential Leader Award The CRM Influential Leader awards spotlight the executive visionaries who have dominated CRM in 2006 and who have left an indelible mark on either their industry or their company this past year. (2006)

  • Market Leader Award CRM magazine's fifth annual Market Leader awards name one winner and four leaders. (2006)

  • trend-setting product in 2006 RightNow was listed by KM World as a trend-setting product in 2006. (2006)

  • Speech Technology Excellence 2006 award RightNow Voice(TM) has received Customer Inter@ction Solutions magazine's Speech Technology Excellence 2006 award. (2006)

  • Intelligent Enterprise's 2006 Editors' Choice Awards RightNow was spotlighted in Intelligent Enterprise's Eighth Annual 2006 Editors' Choice Awards. (2006)

  • Web self-service RightNow Technologies, which was victorious in 2005's Web self-service category, recaptures its throne in our rebranded Web-support services category, with impressive revenue growth and company direction. (2006)

  • Call Center Magazine Call Center Magazine editors highlight Eighteen of the most creative, innovative and above all else, useful tools for making your call center the best it can be. (2006)

  • "Top 15" award for CRM software RightNow Technologies has won ISM’s "Top 15" award for CRM software. RightNow CRM(TM) 7.5 was chosen for the award after intensive testing by the ISM Software Lab. (2006)

  • KM World RightNow was named one of the 100 companies to watch because it has helped create, enhance or define a market, and has a remarkable capacity for agile, customer-driven innovation. (2006)

  • Product of the Year Award Each year, Customer Inter@ction Solutions(TM)magazine bestows its Product of the Year awards on companies that have demonstrated the crème de la crème of technological advancements and application refinements. (2006)

  • 2005 Product of the Year RightNow Marketing(TM) has won SearchCRM.com’s 2005 Product of the Year award in the "Marketing Automation for SMBs" category. (2006)

  • 2005 Product of the Year Award RightNow CRM™ 7.5 has been honored with Customer Inter@ction Solutions’ 2005 Product of the Year award. This is the sixth consecutive year that RightNow has won the magazine’s Product of the Year award. (2006)

  • CRM WizKids Award RightNow Technologies received Beagle Research Group’s 2006 CRM WizKids Award for a highly innovative and effective implementation of its on demand CRM solutions by interactive gaming leader NCsoft(R). (2006)

  • Enterprise Software Observer RightNow CEO and Founder, Greg Gianforte was named a “New Generation Leader” by the Enterprise Software Observer. (2006)

  • TMC Labs Innovation Award RightNow Voice has clearly demonstrated to the staff of TMC Labs that RightNow's product or service is truly innovative in the CRM or call/contact center industries. (2005)

  • CRM Leader Award The 2005 CRM Leader Awards honor the individuals and companies that stand above the rest in customer relationship management as a result of their significant influence, innovation, or accomplishments. (2005)

  • CRM Influential Leader award The CRM Influential Leader awards spotlight the executives in CRM who have left an indelible mark on either their industry or their company this past year. (2005)

  • Trend-Setting Products 2005 The common thread running through the trend- setting products, including RightNow is the unique value, and potential value, they offer the organization, its workers and their various constituencies. (2005)

  • Technology ROI Award For the third year in a row, a RightNow customer was among the top companies that delivered the greatest ROI in the past year. (2005)

  • CRM Excellence Award Customer Interaction Solutions magazine introduced the CRM Excellence Awards six years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. (2005)

  • CRMGuru Summit Award The CRMGuru Summit Awards recognize the most customer-centric CRM solution providers, based on input from customers, users and partners. (2005)

  • Service Leaders Award CRM magazine presents the Service Leaders awards to the most impressive providers of customer care architecture, technology, and services. (2005)

  • Intelligent Enterprise Every year, Intelligent Enterprise sifts through their research, reviews and conversations within the IE community to shine a spotlight on 60 companies. (2005)

  • 1to1 Impact Award Now in its fourth year, Peppers & Rogers Group's 1to1 Impact Awards spotlight leading companies that have implemented effective and innovative customer strategies that have led to clear and quantifiable business results. (2005)

  • Best Customer Relationship Management (CRM) Solution award Best Customer Relationship Management (CRM) Solution awards the best software product or service designed to expand a company's knowledge about, and relationship with, its current or potential customers and/or partners. (2005)

  • Deloitte & Touche's Fast 500 Deloitte & Touche's prestigious "Fast 500" program, is a ranking of the 500 fastest growing technology companies in the United States. (2004)

  • TUANZ Innovation Award This years' TUANZ Innovation Awards continue to raise the standards expected from New Zealand's telecommunications providers. (2004)

  • Technology ROI Awards For the second year in a row, a RightNow customer received the Best Deployment award in the Customer Service category by demonstrating the greatest ROI over a three-year period. (2004)

  • CRM Excellence Award For the fifth consecutive year, RightNow received TMC's CRM Excellence Award. (2004)

  • The Service Elite The Service Elite awards honor customer companies that have gained impressive returns on their customer service investments. (2004)

  • The Service Leaders award RightNow received a 2004 Service Leader award in the web self-help category. (2004)

  • 2003 Product of the Year RightNow Outbound™ has been named 2003 Product of the Year by Technology Marketing Corporation’s Customer Inter@ction Solutions® magazine. (2004)

  • Frost and Sullivan This award is presented each year to a company whose competitive strategy has yielded significant gains in market share during the research period. (2003)

  • SearchCRM.com Customer Touch The SearchCRM.com Customer Touch Award recognizes companies that are blazing new trails in the deployment of CRM technology in order to maximize customer touch points. (2003)

  • Endorsed Supplier Arrangement The Endorsed Supplier Arrangement (ESA) provides pre-qualification for businesses in the Information Technology, Major Office Machines, Commercial Office Furniture and Auctioneering industries to sell to the Commonwealth Government. (2003)

  • CRM Leader Award CRM magazine's 2003 CRM Leader Awards recognize superior performance. (2003)

  • AlwaysOn AlwaysOn, the media company that covers innovation in technology and business, compiled its highly-anticipated AO100 Top Private Companies by surveying more than 1,000 venture investors, investment bankers, top entrepreneurs and executives. (2003)

  • Ernst & Young Ernst & Young named RightNow's CEO and Founder, Greg Gianforte, Pacific Northwest 2003 Entrepreneur of the Year for the software category. (2003)

  • Technology ROI Awards Baseline Magazine and Nucleus Research teamed up to present the first annual Technology ROI Awards. (2003)

  • CRM Excellence Award Again in 2003, RightNow won TMC's coveted CRM Excellence Award. (2003)

  • E-Gov E-Gov 2003 honored 50 government agencies for their innovations in E-Government during the E-Gov 2003 Conference and Exposition. (2003)

  • Customer Inter@ction Solutions® Each year, Customer Inter@ction Solutions® magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. (2003)

  • Customer Inter@ction Solutions The editors of Customer Inter@ction Solutions® dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. (2002)

  • eWEEK eXcellence Award Products and services had better be faster, smarter, more secure, more capable and more cost-efficient if corporate IT is going to dedicate part of its tightly bound budget to them. (2002)

  • MVP Quality Award All 2001 MVP Quality Award applicants were rigorously judged by a 15-point set of criteria and given a score from 0 to 5 for each point. (2002)

  • Product of the Year Call Center Products of the year are chosen based on a product's ability to improve prospect and customer handling. (2002)

  • Customer Inter@ction SolutionsTM Each year, Customer Inter@ction SolutionsTM magazine bestows its Product of the Year awards on companies that have demonstrated the crème de la crème of technological advancements and application refinements. (2002)

  • Users Choice Award The Users Choice Awards is a "best of class" recognition for customer relationship products / services based on the judgments of the people who actually use them. Awards will be given in multiple customer management categories. (2001)

  • Customer Inter@ction Solutions™ Customer Inter@ction Solutions™ recognized RightNow as a CRM company that is leading the pack in developing software and programs that measurably make customers' lives easier and their interactions with companies more pleasant. (2001)

  • TMC TMC, as a publisher intimately familiar with CRM, and with a history of familiarity with CRM's precursors, is well positioned to exercise its powers of discrimination in recognizing outstanding CRM products. (2000)

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    1. Word of Mouth

      Posted 2009-11-09 Read Blog
      Greg GianforteGreg Gianforte,
      CEO and Founder
      RightNow
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