Archive for Sanjay Dholakia

Insights on the Customer Experience

Sanjay Dholakia is the Chief Marketing Officer at Lithium Technologies, responsible for driving Lithium's vision, go-to-market strategy, and customer acquisition programs.

Minimizing the Distance

Posted on May 13, 2009by
Sanjay Dholakia

Today, the convergence of social networking trends with CRM is accelerating. Many business leaders have been caught off guard by the strong demand from their customers for social networking solutions that allow them to enhance customer service and improve their customer experience. The convergence has been so rapid, in fact, that many companies are Read More »

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