RightNow Customer Experience Q&A: Specialized Bicycles
Posted on July 11, 2011by Ryan FrenchSpecialized Bicycles is a global, core cycling brand that caters to riders of all levels, from the beginner to the professional racer. Specialized provides an exceptional multi-channel customer experience to its consumers, including interacting with cycling enthusiasts via 17 social media sites, and supplying bicycles worldwide through 24 subsidiaries. We recently had the opportunity to Read More »