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Archive for Laef Olson
This analysis of SaaS seems to position the category as fundamentally sick, even though 90% of the respondents indicated they were keeping their investments or growing them.
I often hear that even though the SaaS delivery model is cool and innovative, success in the market is limited by who can take advantage of it. Sure, SaaS works for shoe companies, small machine manufacturers, and ecommerce retailers, but it can’t work for everyone. This criticism isn’t unlike objections heard about the automobile (“It [...]
How does a SaaS company represent their commitment and responsibility to a customer CIO, particularly in the areas of risk management?
Laef Olson,
Chief Information Officer
RightNow TechnologiesLaef leads RightNow’s strategy and vision for the company’s technology operations including RightNow’s hosting and data center management, internal systems design and development, and corporate security.