Danamichele is the Chief Technology Officer for Jackson Hewitt Tax Service, one of the nation’s largest tax preparation companies. She is responsible for overseeing all technology, technology strategic development and customer support.
At anytime, but especially during these current economic times, saving time, money and skilled employees is of paramount concern! In the area of Customer Service, saving all three is critical. Arguably, one of a company’s most valued assets is their customer service – whether first-, second- or third-tier, and making sure vendors, franchisees, Read More »
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