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Customer Experience Blog

Archive for September, 2009

World's First Knowledge as a Service

Posted on September 10th, 2009 by
David Vap

RightNow introduced a powerful, patented, self-learning knowledge base, delivered as a service, in 1997.


Social Expansion

Posted on September 8th, 2009 by
Greg Gianforte

Today we have taken another step forward in our mission to rid the world of bad experiences; we have signed a definitive agreement to acquire HiveLive.

  • David VapDavid Vap,
    Vice President of Products
    RightNow Technologies

    David leads RightNow’s global solution strategy, including product management, service marketing, and product marketing.

  • Greg GianforteGreg Gianforte,
    CEO and Founder
    RightNow

    A serial entrepreneur, Greg founded RightNow in 1997 and took the company public in 2004 with one of that year’s most successful initial public offerings. Greg has grown RightNow to more than 700 employees worldwide and more than $100 million in revenue.

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