RightNow – On Demand CX Software
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Archive for May, 2009
In a recent conversation with Brent Leary and Paul Greenberg, I was asked “Why Montana?” I get this question a lot; Bozeman is not a typical location for a global business. I answered honestly, talking about the outdoors, hunting, fishing, hiking and camping. But, I forgot one important thing, the people in [...]
Today, the convergence of social networking trends with CRM is accelerating. Many business leaders have been caught off guard by the strong demand from their customers for social networking solutions that allow them to enhance customer service and improve their customer experience. The convergence has been so rapid, in fact, that many companies are [...]
Greg Gianforte,
CEO and Founder
RightNowA serial entrepreneur, Greg founded RightNow in 1997 and took the company public in 2004 with one of that year’s most successful initial public offerings. Greg has grown RightNow to more than 700 employees worldwide and more than $100 million in revenue.
Sanjay Dholakia,
Guest Blogger
Lithium TechnologiesSanjay Dholakia is the Chief Marketing Officer at Lithium Technologies, responsible for driving Lithium’s vision, go-to-market strategy, and customer acquisition programs.