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One of the things I am most thankful for is the entire RightNow community of employees, partners and customers. I have never worked with a more committed, capable and caring group of people.
Media loves negative news and there certainly has been lots of it, but, in my humble opinion, I think we now have a negative spin cycle that is feeding more on itself than reality. We read the negative news on slow buying, which creates more negative news and less buying and on and on and on.