• Proven, consistent track record of high availability
• Multi-tenancy, multi-version architecture
• Flexible Cloud Services Agreement
• Mini-cloud design – shared nothing
• Horizontal and vertical elastic capacity
• 5 Leading global datacenters
• Monitoring Redundancy
• Performance management
• Operational visibility
• Certified disaster recovery (DR)
• Hot and cold standby
• Load balancing across PODs
• Real-time DB, system and data redundancy
• Real-time recovery point objective (RPO)
• Additional offsite remote data backups
• A Guaranteed SLAs backup by service credits
• 24x7x365 staffed NOC’s
• Continuous service level management
• Incident response
• Change control management
• Pod isolation
• Dedicated security staff
• Daily vulnerability assessments
• Network intrusion detection
• Third party quarterly security audits
• Secure, encrypted access
• Remote encrypted administration
• Auditable access and transaction logging
• Biometric scanning
• Bomb and penetration resistant facilities
• Government Cloud for DoD
• Government Cloud
• PCI Certified Cloud