Great Mobile Customer Service Is Easy To Deliver

RightNow's mobile solution extends the RightNow Web Self-Service template and knowledge foundation for use with mobile devices. It leverages the capabilities and interaction patterns of the latest generation of mobile devices, such as touch screens. The mobile template allows you to manage and offer different experiences to different browsers, and deliver the right consumer experience for each device.

• Supports native mobile apps, mixed mode mobile apps and the mobile web
• Provides mobile self-service, enabling customers to search for help, view answers, rate answers, and see related questions 
• Delivers a web chat interface built specifically for mobile devices
• Helps customers find the right answers with a mobile optimized guide, using question branches to guide them to the appropriate answer or resolution
• Allows customers to submit an email from their smartphones