Awards
RightNow clients and products continue to be recognized for customer experience excellence and success. We are proud to be a part of these accomplishments, particularly helping our clients to provide superior interactions across web, social, and contact center experiences.
CRM Service Leader Awards 2010
Winner in Web Self-Services, Web Interaction Management, Enterprise Feedback Management, and Contact Center Search
CRM Service Leader Awards 2009
Winner in Web Self-Service
CRM Service Leader Awards 2008
Winner in Web Self-Service and Web Interaction Management
SearchCRM.com’s Product of the Year
Winner 2009 and 2007
Internet Telephony Magazine’s Product of the Year
Winner 2006
US Environmental Protection Agency
Federal Computer Week Pioneer Award
NCsoft
Beagle Research Group's 2006 CRM WizKids Award
Minnesota State Colleges & Universities
Winner Anoka-Ramsey Community College Innovation in Student Affairs Programming
TD Banknorth
Customer Respect Group Ranks TD Banknorth Website #1 for Simplicity & Responsiveness
Shaklee
Finalist 2007 Gartner CRM Excellence Award
TomTom
Finalist 2007 Gartner CRM Excellence Award EMEA
EA
Winner 2007 Gartner CRM Excellence Award
Colorado Department of Revenue
2008 Nucleus Research Technology ROI Award
Nikon
Winner 2006 Baseline ROI Leadership Award,
2007 Nucleus Research Technology ROI Award,
Winner 2008 Gartner & 1to1 Customer Award
Marktplaats
Winner 2008 Gartner & 1to1 Customer Award
Overstock.com
Winner 2008 Gartner & 1to1 Customer Award and User’s Choice Award,
Winner 2009 1to1 Customer Champion: Stormy Simon, senior vice president of marketing and customer care, Overstock.com
TheTrainLine.com
Winner 2009 EMEA Gartner CRM Excellence Award
eHarmony
Winner 2008 Gartner & 1to1 Customer Award,
Winner 2009 Gartner & 1to1 Customer Award
Minnesota Online
Winner 2009 Gartner & 1to1 Customer Award
Black & Decker
Winner 2009 Gartner & 1to1 Customer Award
Motorola
Winner 2009 Gartner & 1to1 Customer Award
iRobot
Winner 2008 CRM Service Leader Awards: Service Elite,
Winner 2009 1to1 Customer Champion: Maryellen Abreu, director of global customer support, iRobot,
Winner 2009 Gartner & 1to1 Customer Award
CBS Interactive
Winner 2009 CRM Service Leader Awards: Service Elite
drugstore.com
Winner 2009 1to1 Customer Champion: Ron Kelly, vice president of customer care and logistics, drugstore.com, Winner 2010 CRM Service Leader Awards: Service Elite
Photobox
Winner 2010 Gartner & 1to1 Customer Award
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